Job summary An exciting opportunity has arisen withinAbdominal Medicine and Surgery CSU for Band 2 Clinical Support Worker positionswithin our Renal, UGI/Pancreas and Hepatology inpatient wards. We have multiplevacancies across J49/50/J82/J83, and we are looking for enthusiastic anddedicated individuals to join our team. This is a fantastic opportunity forthose who are passionate about providing high-quality patient care in a dynamicenvironment. As a Band 2 staff member, you will play a crucial role in supportingour nursing team and ensuring that our patients receive the best possible care.For more information regarding these positions, please do not hesitate tocontact: - AMS Recruitment Lead; Lucy Watson (lucy.wnhs.net) Main duties of the job The jobholder will be actively involved inproviding direct and indirect compassionate care for patients in support of andsupervised by a registered practitioner. The jobholder will assist in theoverall implementation of care as part of the multi professional team. Thejobholder is expected to deliver and maintain high standards of acute andplanned care. The jobholder will be skilled in taking appropriate action(s) toachieve the planned outcome. The jobholder will contribute to the maintenanceof an environment for effective care. About us AbdominalMedicine and Surgery (AMS) is the largest and most complex CSU at LeedsTeaching Hospitals NHS Trust (LTHT). We provide acute and elective inpatientservices, diagnostic services, see large numbers of outpatients and deliverlife-long care. We have 14 inpatient ward areas located in Lincoln Wing andBexley Wing at St Jamess Hospital, endoscopy units across three sites and 7satellite dialysis units across West Yorkshire. As a CSU we want to recruitenthusiastic, motivated and passionate people who share our commitment toprovide excellent patient centred care and experience. J49/50- Renal Inpatientswards J82/83- Upper GI/Pancreas and Hepatology inpatient wards. Job description Job responsibilities Thejobholder will be actively involved in providing direct and indirectcompassionate care for patients in support of and supervised by a registeredpractitioner. Thejobholder will assist in the overall implementation of care as part of themulti professional team. The jobholder is expected to deliver and maintain highstandards of acute and planned care. The jobholder will be skilled in takingappropriate action(s) to achieve the planned outcome. Thejobholder will contribute to the maintenance of an environment for effectivecare. Thejobholder will be expected to practice in accordance with Leeds TeachingHospital NHS Trust (LTHT) policies, guidelines, standards and statutoryrequirements and operate within defined competency boundaries. Thejobholder will work within a ward or clinical department. Communicationand Working Relationships Establishand maintain effective communication with patients, families and carers Developand maintain appropriate relationships, communication and teamwork with membersof the multi-disciplinary team within the ward and or department Assistin the welcome and reception of patients into the clinical area Demonstratea variety of communication skills with patients who may have communicationneeds and difficulties e.g. confusion, dementia or other linguistic issues Communicateeffectively with all health, social care providers, voluntary sectors andemergency services Maintainclear, concise and legible documentation adhering to standards in accordancewith trust policies and guidance Ensurecompliance with Trust policies and procedures regarding confidentiality of dataand data security Communicatewith colleagues and members of the multi-disciplinary team clearly andeffectively in written, verbal and electronic format (this may includeaccessing and updating patient records on central databases or electronicsystems). Occasionallyparticipates in and contribute to local audits (e.g. hand hygiene audit) Escalateconcerns with regards to patients physical or psychological needs, or changesin their clinical condition to a registered practitioner within appropriatetime frames Effectiveuse of communication skills when responding to patients, relatives or carersconcerns and complaints, contributing to the ward, unit or department teamaction plan to achieve local resolution. Ensures,in liaison with registered practitioners that interpreters are utilised asappropriate to support patients understanding and communication needs. Abilityto answer phone, effectively managing the enquiry. Clinicalactivities to be undertaken under the direction and supervision of a registeredpractitioner Provideand deliver a high standard of compassionate personal care recognising andmeeting the specific needs of the patients Followingtraining and assessment, competently undertake agreed clinical tasks relevantto the post and clinical area Acknowledgeany limitations of competence in accepting care activities outside agreedlimitations and inform a registered practitioner Assistin planning, implementation and evaluation of individual programmes of care forpatients Documentinterventions performed and care delivered, ensuring that the record iscountersigned by a registered practitioner where appropriate. Assistin the recording of fluid balance, reporting discrepancies to a registeredpractitioner. Assistthe patient with all aspects of their personal hygiene. Assistin the safe moving and handling of all patients utilising appropriateequipment. Assistthe patient with their elimination needs; including bowel and urinary cathetercare. Providecare for patients with reduced mobility; to include skin integrity, pressurearea care and measurement and application of anti-embolic stockings Assistin ensuring patients nutritional needs are met. Carryout clinical observations on patients, recording and reporting abnormalitiesand changes in patients condition to the registered practitioner Utiliseearly warning score indicators (e.g. NEWS) to recognise any patientdeterioration and or sudden change in condition, reporting immediately to aregistered practitioner. Collectequipment for clinical procedures as directed by the registered practitioner.Safely dispose of equipment, post procedure, restocking where appropriate Assistin safe and appropriate use and maintenance of equipment Assistin the correct handling and dispatch of specimens Safedisposal of soiled linen and clinical waste from the ward or department Participatein the process of involving relatives and or carers in the provision of patientcare Contributeto the psychological and spiritual needs of patients using diversionary andcomfort measures as appropriate Actsas a chaperone as per chaperone policy. Assistin the performing of last offices for deceased patients. Undertakethe escort of patients to other departments and ward as instructed by aregistered practitioner Organiseand prioritise time effectively Undertakeduties on different wards, departments or clinical areas as and when requiredby service demands Actin such a way that safeguards the health and wellbeing of children &vulnerable adults at all times. Is familiar with and adheres to, the LTHTsafeguarding policies. OtherResponsibilities Participatein the use of the Leeds Improvement Method to improve the quality and safety ofthe service. Contributeto the prevention and control of infection in line with Trust guidelines Assistin maintenance of accurate records and documentation, with regard to legalrequirements, confidentiality and management of information. Ensurethat essential information on the patients condition and progress is recordedin accordance with Trust guidelines patientconfidentiality Promoteand value the rights, responsibilities and diversity of people ensuringreligious and cultural needs are addressed Education,Health, Safety and Security Ensuresafe keeping and transportation of patient property and valuables in accordancewith Trust policy Ensureequipment and resources are used appropriately, efficiently and economically Maintaina safe working environment, reporting incidents, accidents, complaintsaccording to Trust policy. Participatein in-service training Completepriority and mandatory training requirements in the required time frames. Participatein annual performance appraisal Tobe alert to issues of risk and concern about care provided raising any concernsobserved via the Trusts Whistleblowing Policy and supporting processes. Allour actions and endeavours will be guided and evaluated through these values Additionally,the following are core values which relate specifically to this post: Respectthe contribution of all members within the team and the importance of workingtogether to provide quality and safe patient care. Commitmentto contributing to a quality service in an efficient and effective manner. Commitmentto ensuring each person is entitled to respect, dignity, equal and humanrights. Recognisesthe importance of confidentiality. Commitment to support, uphold and demonstrate the corevalues and behaviours of LTHT Job description Job responsibilities Thejobholder will be actively involved in providing direct and indirectcompassionate care for patients in support of and supervised by a registeredpractitioner. Thejobholder will assist in the overall implementation of care as part of themulti professional team. The jobholder is expected to deliver and maintain highstandards of acute and planned care. The jobholder will be skilled in takingappropriate action(s) to achieve the planned outcome. Thejobholder will contribute to the maintenance of an environment for effectivecare. Thejobholder will be expected to practice in accordance with Leeds TeachingHospital NHS Trust (LTHT) policies, guidelines, standards and statutoryrequirements and operate within defined competency boundaries. Thejobholder will work within a ward or clinical department. Communicationand Working Relationships Establishand maintain effective communication with patients, families and carers Developand maintain appropriate relationships, communication and teamwork with membersof the multi-disciplinary team within the ward and or department Assistin the welcome and reception of patients into the clinical area Demonstratea variety of communication skills with patients who may have communicationneeds and difficulties e.g. confusion, dementia or other linguistic issues Communicateeffectively with all health, social care providers, voluntary sectors andemergency services Maintainclear, concise and legible documentation adhering to standards in accordancewith trust policies and guidance Ensurecompliance with Trust policies and procedures regarding confidentiality of dataand data security Communicatewith colleagues and members of the multi-disciplinary team clearly andeffectively in written, verbal and electronic format (this may includeaccessing and updating patient records on central databases or electronicsystems). Occasionallyparticipates in and contribute to local audits (e.g. hand hygiene audit) Escalateconcerns with regards to patients physical or psychological needs, or changesin their clinical condition to a registered practitioner within appropriatetime frames Effectiveuse of communication skills when responding to patients, relatives or carersconcerns and complaints, contributing to the ward, unit or department teamaction plan to achieve local resolution. Ensures,in liaison with registered practitioners that interpreters are utilised asappropriate to support patients understanding and communication needs. Abilityto answer phone, effectively managing the enquiry. Clinicalactivities to be undertaken under the direction and supervision of a registeredpractitioner Provideand deliver a high standard of compassionate personal care recognising andmeeting the specific needs of the patients Followingtraining and assessment, competently undertake agreed clinical tasks relevantto the post and clinical area Acknowledgeany limitations of competence in accepting care activities outside agreedlimitations and inform a registered practitioner Assistin planning, implementation and evaluation of individual programmes of care forpatients Documentinterventions performed and care delivered, ensuring that the record iscountersigned by a registered practitioner where appropriate. Assistin the recording of fluid balance, reporting discrepancies to a registeredpractitioner. Assistthe patient with all aspects of their personal hygiene. Assistin the safe moving and handling of all patients utilising appropriateequipment. Assistthe patient with their elimination needs; including bowel and urinary cathetercare. Providecare for patients with reduced mobility; to include skin integrity, pressurearea care and measurement and application of anti-embolic stockings Assistin ensuring patients nutritional needs are met. Carryout clinical observations on patients, recording and reporting abnormalitiesand changes in patients condition to the registered practitioner Utiliseearly warning score indicators (e.g. NEWS) to recognise any patientdeterioration and or sudden change in condition, reporting immediately to aregistered practitioner. Collectequipment for clinical procedures as directed by the registered practitioner.Safely dispose of equipment, post procedure, restocking where appropriate Assistin safe and appropriate use and maintenance of equipment Assistin the correct handling and dispatch of specimens Safedisposal of soiled linen and clinical waste from the ward or department Participatein the process of involving relatives and or carers in the provision of patientcare Contributeto the psychological and spiritual needs of patients using diversionary andcomfort measures as appropriate Actsas a chaperone as per chaperone policy. Assistin the performing of last offices for deceased patients. Undertakethe escort of patients to other departments and ward as instructed by aregistered practitioner Organiseand prioritise time effectively Undertakeduties on different wards, departments or clinical areas as and when requiredby service demands Actin such a way that safeguards the health and wellbeing of children &vulnerable adults at all times. Is familiar with and adheres to, the LTHTsafeguarding policies. OtherResponsibilities Participatein the use of the Leeds Improvement Method to improve the quality and safety ofthe service. Contributeto the prevention and control of infection in line with Trust guidelines Assistin maintenance of accurate records and documentation, with regard to legalrequirements, confidentiality and management of information. Ensurethat essential information on the patients condition and progress is recordedin accordance with Trust guidelines patientconfidentiality Promoteand value the rights, responsibilities and diversity of people ensuringreligious and cultural needs are addressed Education,Health, Safety and Security Ensuresafe keeping and transportation of patient property and valuables in accordancewith Trust policy Ensureequipment and resources are used appropriately, efficiently and economically Maintaina safe working environment, reporting incidents, accidents, complaintsaccording to Trust policy. Participatein in-service training Completepriority and mandatory training requirements in the required time frames. Participatein annual performance appraisal Tobe alert to issues of risk and concern about care provided raising any concernsobserved via the Trusts Whistleblowing Policy and supporting processes. Allour actions and endeavours will be guided and evaluated through these values Additionally,the following are core values which relate specifically to this post: Respectthe contribution of all members within the team and the importance of workingtogether to provide quality and safe patient care. Commitmentto contributing to a quality service in an efficient and effective manner. Commitmentto ensuring each person is entitled to respect, dignity, equal and humanrights. Recognisesthe importance of confidentiality. Commitment to support, uphold and demonstrate the corevalues and behaviours of LTHT Person Specification Experience Essential Significant experience of working within a healthcare setting delivering clinical and or personal care Insight into roles responsibilities of post Basic IT skills Qualifications Essential NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment. Commitment to undergo training and education as required Desirable Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A-G)) Skills & behaviours Essential Caring and motivated Compassionate Courageous Reliable and trustworthy Interpersonal skills, confident and enthusiastic Additional Requirements Essential Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy Ability to travel in Person Specification Experience Essential Significant experience of working within a healthcare setting delivering clinical and or personal care Insight into roles responsibilities of post Basic IT skills Qualifications Essential NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment. Commitment to undergo training and education as required Desirable Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A-G)) Skills & behaviours Essential Caring and motivated Compassionate Courageous Reliable and trustworthy Interpersonal skills, confident and enthusiastic Additional Requirements Essential Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy Ability to travel in Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leeds Teaching Hospitals Address St. James's University Hospital Beckett Street Leeds LS9 7TF Employer's website