Job Description
FM Search & Select are looking for an experienced Property Manager to oversee an exiting new commercial & residential portfolio in Edinburgh.\n\nAbout the Role\n\nThis is a pivotal role requiring strong leadership, exceptional organisational skills, and a customer-centric mindset to ensure we achieve and maintain high levels of occupancy, resident satisfaction, and revenue growth.\n\nKey Responsibilities\n\n * \n\n Own and lead the overall leasing strategy, ensuring targets are met for occupancy, income, retention, and customer satisfaction.\n\n * \n\n Manage and inspire the leasing and customer service teams, promoting a culture of excellence and accountability across all functions.\n\n * \n\n Coordinate with cross-functional departments (maintenance, marketing, finance, etc.) to ensure seamless operations and consistent service delivery.\n\n * \n\n Oversee the day-to-day leasing operations including new leases, lease renewals and tenancy transitions.\n\n * \n\n Develop and implement resident engagement strategies that foster community, encourage lease renewals, and generate referrals.\n\n * \n\n Monitor team performance and KPIs, delivering regular reporting and implementing improvements where necessary.\n\n * \n\n Ensure compliance with all relevant property regulations, health and safety standards, and internal policies.\n\n * \n\n Act as a key point of contact for residents and commercial tenants, resolving escalated issues professionally and promptly.\n\nAbout You\n\n * \n\n Proven experience managing residential and/or commercial properties, with a strong background in leasing and occupancy management.\n\n * \n\n Track record of successful team leadership, with the ability to motivate, delegate and manage performance effectively.\n\n * \n\n Demonstrable understanding of high-level customer service and its impact on resident retention and leasing success.\n\n * \n\n Strong communication, negotiation, and interpersonal skills.\n\n * \n\n Highly organised and detail-oriented, with the ability to manage multiple priorities under pressure.\n\n * \n\n Knowledge of relevant legislation, tenancy regulations, and property management systems.\n\nIf you are looking for an exciting new challenge please get in touch for further information