Overview Maintenance Services Representative Responsibilities JOB SUMMARY - Perform maintenance, preventive maintenance, and alterations to Panasonic Avionics Corporation (PAC) In- flight Entertainment Systems on aircraft subjected to FAA/CAA/EASA/CASA Regulations to include: troubleshooting and testing of electronic assemblies and units, the removal and replacement of electronic assemblies, units or cabling while installed in the aircraft and the modification/alteration of installed equipment. MAJOR RESPONSIBILITIES.Description - Aircraft/IFE Maintenance and Support - Perform built-in test (BIT) and manual test of Panasonic Avionics Corporation IFE systems. - Troubleshoot electronic units, cabling or seat consoles in which failures occur down to the line replaceable modules, using knowledge of electronic theory. - Identify necessary repairs to restore functional acceptance, which may require the removal and replacement of defective line replaceable modules and/or cabling. - Operate a vehicle on airport property and around aircraft. - Operate airline communications equipment. - Communicate and interface with customer. - Administrative/Documentation - Document the testing and repairs using computer and bar-coding equipment. - Receive and prepare parts. - Assist in tracking the spares inventory. - Perform other reasonable related duties as assigned by immediate supervisor or upper management. EDUCATION/EXPERIENCE REQUIREMENTS - High school diploma or equivalent. - 1 -3 years related industry experience preferred. - Appropriate academic/technical qualifications and experience to satisfy regulatory licensing, FAA A&P - Ability to pass extensive security and background checks. KNOWLEDGE/SKILL REQUIREMENTS - Ability to read, comprehend and follow instructions, procedures, blueprints, diagrams, manuals and to comprehend and follow verbal instruction in English. - Proficient in Word, Excel, Outlook (MS products). - Knowledge of electronic and troubleshooting generally acquired through commercial aviation, military experience or technical school education combined with one or two years of related industry experience. - Ability to work in a high-stress, high-pressure environment. - Determines methods and procedures on new assignments. - Works on problems of moderate to diverse scope requiring considerable judgment and initiative. - Understands implications of work and makes recommendations for solutions. - As a skilled specialist, completes tasks in resourceful and effective ways. OTHER REQUIREMENTS - May require both international and domestic travel, up to 25 % of time, to other line station locations to provide relief from time to time as required. - Must hold a valid driver's license and be able to meet the requirements of the airport authority for access and vehicle operation on their premises. - Must be able to work any shift, weekends and holidays. - Manual dexterity to grasp and work with tool parts and equipment. - Ability to climb and work from ladder or platform, and endure sitting, standing, bending or twisting for extended periods and ability to lift up to 50 pounds. - Ability to operate under extreme weather conditions and in confined spaces for extended periods. - Ability to cope with environmental conditions which may include exposure to congestion and varying noise levels. - Climb and work from ladder or platforms. REQ-145631