Job Title: Loan Servicing Team Leader
Location: Hertfordshire Salary: Up to £60,000
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
* Contributory Pension Scheme
* Private Medical Healthcare
* Life Assurance
* Dental Plan
* Free eye tests
* Annual leave purchase scheme
* Social events
* Refreshments
* 25 days annual leave with bank and public holidays on top
* Perk box
* Superb development opportunities
About the position of Loan Servicing Team Leader:
We’re seeking a Special Servicing Team Leader with a background in primary or special servicing for a specialist lender offering Bridging, Buy to Let, Second Charges, and Residential Mortgage Lending. In this role, you’ll be responsible for leading and motivating your team, setting objectives, and optimizing efficiency while managing resources effectively. You’ll play a crucial role in driving positive change, resolving challenges, and delivering high-quality results within time and cost constraints.
Responsibilities for the role of Loan Servicing Team Leader:
* Foster a high-performing team culture, ensuring excellent customer service.
* Oversee and develop the Special Servicing Team to efficiently manage loans.
* Lead operational projects and drive continuous process improvements.
* Ensure compliance and operational risks are well-documented and controlled.
* Provide accurate management information to track performance.
* Manage recruitment, tr...