About the Role
We are looking for a Customer Experience Specialist to join our team at Hexadex Ltd in Gainsborough. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, ensuring that all customer interactions are handled professionally and efficiently.
Your primary focus will be on building and maintaining strong relationships with customers, identifying their needs, and providing solutions that meet their requirements.
You will work closely with cross-functional teams, including sales, marketing, and product development, to ensure that customer needs are met and exceeded.
Key responsibilities include:
* Developing and implementing customer experience strategies
* Building and maintaining strong relationships with customers
* Providing exceptional customer service and support
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, as well as opportunities for professional growth and development.