Job summary If you have used any Artificial Intelligence (AI) programmes, such as ChatGPT, to support your application, please declare this at the start of your supporting statement. An exciting opportunity has arisen for an enthusiastic project support administrator with excellent organisational skills to support the Learning Disabilities and Autism Programme Team. The LDA Senior Project Support Officer plays a key role in supporting the delivery of large-scale projects, which involves overseeing project timelines, budgets, and resources. The role requires strong organisational, problem-solving, and communication skills, as well as the ability to work collaboratively in a fast-paced environment. You will be an excellent communicator with the ability to organise and prioritise workflow, you will be proficient in scheduling and managing a variety of tasks with competing deadlines. A key element of this role is engaging with senior stakeholders across South Yorkshire therefore having good interpersonal skills is essential. The Successful Candidate will be able to choose there preferred base location from the 4 ICB bases. Interview date: w/c 17th March Main duties of the job The post holder will be responsible for supporting project meetings, steering groups, workshops and events including completion of minutes and action logs. The post holder will be required to update online systems such as the project management system and use Microsoft Teams The programme is fast paced so you will need to be dynamic and have the ability to multi-task and manage own workload effectively. About us NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development. Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population. In total there are 186 GP practices in the region, 72,000 health and social care professionals working across seven NHS trusts and four local authorities, and a further 6,000 voluntary, community and social enterprise sector (VCSE) organisations. We work alongside all these colleagues through local councils, our VCSE partners and other partners to address health inequalities and wider determinants of health in South Yorkshire. South Yorkshire ICB is a Disability Confident Employer Date posted 19 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Contract Permanent Working pattern Full-time Reference number D9133-1073 Job locations SY ICB 197 Eyre Street Sheffield S1 3FG Job description Job responsibilities Communication and relationships: Preparation of general presentation materials as appropriate. Ensure effective communication is maintained across the project team and end users whilst acting as a point of contact for enquiries. Explain complex administrative and project processes in an understandable way to colleagues, internal or external stakeholders. Communicate business sensitive personal information in a secure manner; ensuring confidentiality is maintained when needed. Adapt communication style as appropriate for the situation. Support and influence managers and staff to deliver the projects aims. Analytical and judgement: Assist in the monitoring of the delivery of work streams against plans, chasing progress as appropriate. Produce statistics, documents and reports, as and when required Exercise judgement when dealing with complex queries, making judgements to resolve issues where possible and escalate as appropriate. Planning and organisation: Support the development and implementation of the project through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team. Arrange meetings and appointments via the calendar system with both external and internal colleagues. Book venues, catering and equipment for events, setting up rooms as necessary. Provide administrative support to the team as required, including taking minutes or notes of meetings and following up actions from previous meetings where applicable. Job description Job responsibilities Communication and relationships: Preparation of general presentation materials as appropriate. Ensure effective communication is maintained across the project team and end users whilst acting as a point of contact for enquiries. Explain complex administrative and project processes in an understandable way to colleagues, internal or external stakeholders. Communicate business sensitive personal information in a secure manner; ensuring confidentiality is maintained when needed. Adapt communication style as appropriate for the situation. Support and influence managers and staff to deliver the projects aims. Analytical and judgement: Assist in the monitoring of the delivery of work streams against plans, chasing progress as appropriate. Produce statistics, documents and reports, as and when required Exercise judgement when dealing with complex queries, making judgements to resolve issues where possible and escalate as appropriate. Planning and organisation: Support the development and implementation of the project through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team. Arrange meetings and appointments via the calendar system with both external and internal colleagues. Book venues, catering and equipment for events, setting up rooms as necessary. Provide administrative support to the team as required, including taking minutes or notes of meetings and following up actions from previous meetings where applicable. Person Specification Qualifications Essential Educated to NVQ level 4 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Desirable Project Management qualification. Skills and Competencies Essential Able to work on own initiative and unsupervised, within defined policies and procedures. Good communication and influencing skills. Ability and willingness to handle confidential information without compromising confidentiality or trust. Able to maintain concentration on tasks through interruptions. Intermediate knowledge of IT systems and software, such as Microsoft Office. Able to explain processes and procedures to those unfamiliar with them. Attributes Essential Professional, calm, and efficient manner. Flexible and adaptable to changing and challenging circumstances. Works well a part of a team. Fosters good working relationships and values difference. Experience Essential Knowledge of administrative procedures, and information analysis. Experience of data collection, presentation and report writing. Knowledge of project management. Demonstrable experience of minute taking and producing reports. Desirable Previously worked in similar position within a healthcare of public sector environment. Person Specification Qualifications Essential Educated to NVQ level 4 in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience. Desirable Project Management qualification. Skills and Competencies Essential Able to work on own initiative and unsupervised, within defined policies and procedures. Good communication and influencing skills. Ability and willingness to handle confidential information without compromising confidentiality or trust. Able to maintain concentration on tasks through interruptions. Intermediate knowledge of IT systems and software, such as Microsoft Office. Able to explain processes and procedures to those unfamiliar with them. Attributes Essential Professional, calm, and efficient manner. Flexible and adaptable to changing and challenging circumstances. Works well a part of a team. Fosters good working relationships and values difference. Experience Essential Knowledge of administrative procedures, and information analysis. Experience of data collection, presentation and report writing. Knowledge of project management. Demonstrable experience of minute taking and producing reports. Desirable Previously worked in similar position within a healthcare of public sector environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS South Yorkshire Integrated Care Board Address SY ICB 197 Eyre Street Sheffield S1 3FG Employer's website https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)