Job summary Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to; Hampshire IOW Healthcare NHS Trust, Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust. Are you an enthusiastic, flexible, reliable team player with excellent communication skills? Hampshire and Isle of Wight Healthcare NHS Foundation Trust Special Care Dental Service is looking to recruit a Dental Receptionist to work within the Special Care Dental clinic situated at Pickles Coppice, Millbrook, Southampton. Our service deliver routine and urgent care to patients, adults and children who are unable to access care in the General Dental Services due to their additional needs. This includes adults and children with a physical, sensory, intellectual, mental, medical, social impairment or disability and individuals with behavioural difficulties or dental anxiety. Main duties of the job You will provide reception and administrative support to the whole dental team. to provide an efficient effective service for our special care patients. There will be a need for you to provide cover as and when needed at the other clinics in the West Area: Southampton, Eastleigh, and New Forest with the possibility for travel over the wider area of Hampshire. You will be confident, able to work under pressure with the ability to communicate effectively, delivering care with dignity and respect in a kind compassionate manner. It is important that applicants can demonstrate strong interpersonal, communication skills, excellent IT and organisational skills. Candidates should be proficient with Outlook, Word, Excel, should have competent keyboard skills, and knowledge of a dental software package would be an advantage. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working. Date posted 24 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year based on full time hours Contract Permanent Working pattern Full-time, Part-time Reference number 449-DEN-6794 Job locations Pickles Coppice 65 Windemere Avenue Southampton Hampshire SO16 9QX Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Job description Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification Qualifications Essential NVQ level 3 in Business & Administration or equivalent experience Be prepared to work towards first aid qualification Be able to complete enhanced CRB procedures Experience Essential Previous experience of clerical and reception work Experience in use of word processing, spreadsheet and database programmes Experience of working in a changing environment Desirable Experience of dental software (R4 or similar) across networks Previous experience in Salaried Dental Services and NHS dentistry Person Specification Qualifications Essential NVQ level 3 in Business & Administration or equivalent experience Be prepared to work towards first aid qualification Be able to complete enhanced CRB procedures Experience Essential Previous experience of clerical and reception work Experience in use of word processing, spreadsheet and database programmes Experience of working in a changing environment Desirable Experience of dental software (R4 or similar) across networks Previous experience in Salaried Dental Services and NHS dentistry Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address Pickles Coppice 65 Windemere Avenue Southampton Hampshire SO16 9QX Employer's website https://hiowhealthcare.nhs.uk/ (Opens in a new tab)