Head of Commercial Optimisation (Non-Aero)
About London Southend Airport
Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role; the sky is the limit here at LSA.
As one of the key employers for Southend City, we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.
Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from. There really isn’t a better time to join team SENsational.
About the role
As Head of Commercial Optimisation, you will be directly accountable for the non-aero revenue streams across the airport, including the Rail station, Car park, Taxis, and Food & Beverage and Retail outlets. Your goal will be to improve EBITDA across the Non-Aero functions. You will support non-aero future planning and phased development, covering everything from capacity and demand to product, category management, and revenue protection.
* Work with the Commercial Finance Analysts to analyse performance data, using findings to drive meaningful insights on improvements to the services that can be implemented to increase EBITDA.
* Support with budget preparation, providing insights on performance assumptions.
* Implement pricing elasticity across the non-aero revenue streams.
* Monitor performance across all non-aero areas, identifying risk and opportunity.
* Conduct market research, ensuring that the products and services offered align with optimal EBITDA goals.
* Manage existing contracts and support the future growth of the concession bid process through competitive contract negotiations.
Skills, Knowledge and Expertise
To undertake this role, you will need the following skills and experience:
* Proven work experience in a high-volume, fast-paced commercial operation, optimising revenue and handling procurement.
* Strong analytical skills with a record of driving revenue growth and profitability.
* Proficient in financial modelling, procurement tools, market benchmarking, and digital integration platforms.
* Experience with API integrated platform use & optimisation in a commercial environment.
* Degree level qualification in Business, Finance or a related field is desirable.
If you require any reasonable adjustments regarding these points, please talk to us during the interview process.
We take great pride in our outstanding benefits package, designed with the wellbeing and job satisfaction of every colleague in mind. Here’s a small insight into some of our amazing benefits:
* Apprenticeships – We offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work. These courses are fully funded and available in a variety of disciplines.
* Medicash - London Southend Airport funds cover for all airport colleagues, giving access to virtual GP & Physio appointments, retail discounts, and a bespoke healthcare cash plan.
* Access to a Wellbeing app containing features such as a mood tracker and counselling service.
* Employee Assistance Programme to confidentially support and provide advice and guidance on health and legal issues.
* ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
* Mental Health First Aiders available to provide support.
* Cycle to Work Scheme offering savings on bikes and accessories.
* World Duty Free Discount.
Sound good? Hit that apply button; we can’t wait to hear from you!
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