About Us
G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years.
Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with local communities, directly benefiting the people and places we visit at every step of our tours.
With the demand for travel coming back strong, we are set up and excited for this next chapter in our company’s story — and we’d love for you to be a part of it.
Our DNA revolves around building, nurturing, and developing a diverse culture of people and a true sense of belonging, where everyone is encouraged to bring their authentic self to work each and every day. You’ll have the opportunity to grow your career, and yourself, alongside a passionate, talented, and welcoming community that works hard to spread goodness around the world.
If all that sounds like your kind of thing, well, we can’t wait for you to join us.
Reporting to the Manager, Global Revenue Management, the Revenue and Inventory Analyst is responsible for providing support to the strategic and profitable management of G Adventures product. As part of a greater team, this position will play a role in facilitating and supporting profitable growth, while minimizing excessive risk, through effective revenue and inventory management, pricing, and data analysis.
This role will actively communicate with a variety of company stakeholders and provide recommendations to achieve optimal outcomes for our travellers and the organization. Further, this role will have a particular focus on ideating and supporting cross-functional predictive analytics projects to promote strategic growth.
This is an 8-12 month limited term contract.
This is a hybrid role based out of Toronto, where a minimum number of days as set by the region, is required in the Downtown Toronto office.
What You'll Be Doing:
* Plan, build and monitor inventory levels for assigned regions and products
* Set pricing strategy for each assigned product through analysis of cost information from the contracting team and in line competitive research and commercial needs
* Review, analyze and report on profitability
* Collaborate with regional product, buying and operations teams to understand challenges or opportunities that relate to profitability (e.g. cost changes on trip profitability)
* Work closely with various sales and marketing stakeholders to identify ways to drive sales growth
* Develop relationships across departments to ensure full support of risk product (e.g. boats, overland vehicles) and coordinate efforts towards our company product priorities
* Implement inventory management strategies to achieve targets set by company through discounting, pricing strategy and system tools
* Plan and lead monthly strategy meetings with Destination Teams comprised of Product, Buying, Operations and Revenue Management
* Gain an in depth understanding of Key Performance Indicators and taking appropriate action to achieve company and departmental targets
* Use a wide variety of available reports and reporting tools to employ data analysis techniques to derive meaningful insights, patterns and trends with the dual goals of profitability maximization and high customer satisfaction scores
* Represent and drive the interests of the revenue management department through effective and clear communication with stakeholders
* Liaise with internal departments to determine appropriate fees for exceptional cases as required
* Develop and implement new procedures and reporting to maximize profitability and efficiency
* Assist in the provision of regular reports and stats for the Senior Leadership team as required
Required Skills and Experience
* Minimum of 3 years’ experience in the travel industry
* At least 1 year experience working with stakeholders or customers, preferably from a variety of cultural or language backgrounds
* Intermediate knowledge of Excel or Google Sheets
* Exceptional verbal and written communication skills. Specifically, the ability to communicate large, complex data sets and complex processes in a meaningful way to stakeholders with varied knowledge of the subject matter
* Experience with project management, particularly across cross-functional teams
* Extremely organized with the ability to prioritize and manage multiple competing demands
* Superior attention to detail and a love of problem solving
* Experience with CRM or Business Intelligence software (eg. Salesforce, Tableau, Looker) is a plus
* Solid understanding of travel industry, product, processes, and our competitors is an asset
* Understanding of, and identification with, G Adventures’ Core Values
What do we offer you?
* Competitive salary commensurate with the role
* Competitive benefits package
* Birthday day off
* Vacation time for you to recharge
* Enhanced Parental Leave
* Learning and growth opportunities
* Employee Resource Groups
*Applicable based on location*
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
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