Introduction:Do you enjoy being responsible for the full end-to-end customer engagement model from relationship development, account sales through ongoing delivery? If so then you could be our next Client Account Lead.In support of the continued growth journey of our UK business, we are looking for a Client Account Lead to join us. You will work closely with the Sales Director and Leadership team to create, own, execute and maintain the Client Account Plans for Avanade and drive integration with Accenture and Microsoft across a portfolio of strategic accounts. You will be manage a number of accounts across our Comms, Media and Technology (CMT) portfolio (which includes Media and Entertainment, Software and Platforms, Telecommunications and High Tech clients)We’re on an exciting growth trajectory in CMT, in this role you’ll be instrumental in helping fuel our journey.Together we do what matters.
Come join us:If you are looking for a challenging and rewarding career in technology, consider this role. You will have the opportunity to help clients extract genuine, measurable value for their business by realizing the potential of the Microsoft platform and ecosystem. You will also drive technical-thought leadership with a long-term view for how the client can successfully manage, operate and secure their technology platform.This job will allow you to showcase your skills and expertise in Microsoft technologies, as well as learn from other professionals and experts in the field. You will be part of a dynamic and collaborative team that strives to deliver excellence and innovation to clients. This job is not only a great way to advance your career, but also to make a positive impact on the world with technology.Skills and experiences:
1. You have led and directed account-level sales and technology strategy, and road mapping for clients.
2. You have provided consistent and high-quality solutions from inception to managed service for the clients.
3. You have owned and updated the technology roadmaps for clients for both current and future needs.
4. You have strong account management skills effectively, leading quarterly technology reviews and innovation briefings for the team and clients. You share emerging tech and industry trends.
5. You can identify and drive cross-sell, upsell, renewal and emerging tech opportunities for the clients, maximizing the usage and deployment of Microsoft technologies.
6. You are knowledge of the client’s industry pain points, opportunities and tech stack, challenge and improve their ideas with insights from the market and competitors.
About you
7. Characteristics that can spell success for this role
8. Goal-oriented and has a sense of urgency to get things done
9. Growth mindset with a love of innovation
10. Respected leader who empowers and develops their team
11. Lifelong learner and the ability to share that with their team to be on top of the game
12. Excellent communication, presentation, and client consulting skills.
What you’ll do:
13. Full P&L accountability for each account/industry
14. Prioritise key aspects of account management and build exceptional relationships across client base
15. Leadership, planning, coordination and management of all sales and delivery activities to achieve sales and revenue targets
16. Leverage wider Avanade structure to support specific opportunities including pre-sales, sales, leadership etc.
17. Partner with the client and account teams to evolve customer and partner strategy to accelerate growth
18. Partner with Accenture and Microsoft leadership and account teams
Some of the best things about working at Avanade
19. Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
20. Real-time access to technical and skilled resources globally
21. Dedicated career advisor to encourage your growth
22. Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade