Job summary An exciting bank contract opportunity has arisen for a band 3 Therapies Assistant/Administrator to work within the MSK Physiotherapy team across their sites in Weymouth Community Hospital and the Outpatient Therapies Centre in Charlton Down. The post holder will be a member of the therapies administration team to ensure an efficient service is provided for adult patients and their carers attending clinics. They will also provide assistant cover to various therapies classes. Disclaimer: As a Bank Worker, the nature of your engagement will be seen as on a day-to-day basis. You are entitled to choose whether to accept engagements which will be offered to you. A statement does not constitute a contract of employment, nor is the Trust under any obligation to offer you any engagement or further engagement under these terms. The job description for this Bank role relates to the equivalent substantive position. Whilst engaged by the Trust you would be expected to operate within the requirements of the job description. Main duties of the job The post holder will work closely with the team to ensure the delivery of a high quality service. They will require the utilisation of good secretarial, clerical, communication and interpersonal skills. A polite and helpful first point of contact for patients, staff, and visitors to the Therapies Department at Weymouth Community Hospital and the Outpatient Therapies Centre in Charlton Down. To make patient appointments. To deal with enquires from patients, staff and visitors including by telephone, email, and face to face. The accurate sending and receiving of electronic data using hospital systems such as PAS and DPR. About us The Therapies department is split between three different sites within Dorchester, Weymouth and Charlton Down. They provide clinical appointments, as well as different classes and gym groups. At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups. Date posted 07 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Pro Rata Per Annum Contract Bank Working pattern Flexible working Reference number 405-25-AC172BTA Job locations Weymouth Community Hospital Melcombe Avenue Dorchester DT4 7TB Job description Job responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at Recruitmentdchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Job description Job responsibilities Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification. Please contact us at Recruitmentdchft.nhs.uk if you are unable to view or download the attachment. For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online. Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential 4x GCSE Level C or equivalent including English and Maths. Desirable BTEC or HND or NVQ level 2 or equivalent experience in relevant subject. KNOWLEDGE & EXPERIENCE Essential Experience in person facing role Experience and ability to work collaboratively with other members of the team Experience of using own initiative Previous experience of working in administrative post Desirable Awareness of clinical governance and its implication for Therapy SKILLS & ABILITIES Essential Willingness and ability to undertake training. The ability to identify and act upon potential clinical risks Able to communicate routine information to patients, carers other health professionals and team. Positive interpersonal skills Ability to work effectively in a team environment Able to provide a good standard of clear concise, written, and verbal reports in English IT skills, including using hospital data bases, word processing and email To show empathy and fairness to give support to others Understanding and importance of confidentiality. Desirable Good time management skills with ability to organise prioritise Ability to manage own stress and work in a stressful and unpredictable environment. Other Essential Work across sites in a flexible manner and adapt to changing environments Professional manner and appearance Desirable Self-motivated Be able to demonstrate flexibility and reliability Able to use own initiative Physically fit and able to comply with Trusts moving and handling guidelines, therapeutic handling Car Driver Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential 4x GCSE Level C or equivalent including English and Maths. Desirable BTEC or HND or NVQ level 2 or equivalent experience in relevant subject. KNOWLEDGE & EXPERIENCE Essential Experience in person facing role Experience and ability to work collaboratively with other members of the team Experience of using own initiative Previous experience of working in administrative post Desirable Awareness of clinical governance and its implication for Therapy SKILLS & ABILITIES Essential Willingness and ability to undertake training. The ability to identify and act upon potential clinical risks Able to communicate routine information to patients, carers other health professionals and team. Positive interpersonal skills Ability to work effectively in a team environment Able to provide a good standard of clear concise, written, and verbal reports in English IT skills, including using hospital data bases, word processing and email To show empathy and fairness to give support to others Understanding and importance of confidentiality. Desirable Good time management skills with ability to organise prioritise Ability to manage own stress and work in a stressful and unpredictable environment. Other Essential Work across sites in a flexible manner and adapt to changing environments Professional manner and appearance Desirable Self-motivated Be able to demonstrate flexibility and reliability Able to use own initiative Physically fit and able to comply with Trusts moving and handling guidelines, therapeutic handling Car Driver Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dorset County Hospital NHS Foundation Trust Address Weymouth Community Hospital Melcombe Avenue Dorchester DT4 7TB Employer's website https://www.dchft.nhs.uk/working-for-us/ (Opens in a new tab)