We have an exciting opportunity to join our Mental Health Liaison team in the role of Senior Management Support Administrator.
The Mental Health Liaison Team is based at the Norfolk & Norwich University Hospital at Colney, providing administrative support to our Service Manager and Team Managers across our Mental Health Liaison Service.
The role requires strong admin / PA experience as you will be responsible for supporting diary management, email monitoring, minute taking, complex reports, audit work, and much more. We are looking to recruit to a full-time role and hybrid working can be supported.
The Mental Health Liaison Service (MHLS) is a Core 24 liaison team that aspires to clinical, teaching, and research excellence. We are a dynamic, rapidly developing service covering all ages over 16 years in a 1254-bed busy general hospital dealing with over 500 referrals per month. With this role, there is the opportunity to work with a multi-discipline team consisting of Consultants, Psychologists, Mental Health Nurses, Assistant Practitioners, and your potential Clinical and Business Administration colleagues.
Senior Management Support Duties
1. Provide accurate, prompt, and efficient secretarial / administrative support to the management team which may include presentations/spreadsheets including complex reports.
2. Ensure the workload of the management support team is prioritised to ensure patient safety and meet quality standards.
3. Raise agendas, take and process minutes for teams (across the care group).
4. Participate in ongoing audits and service development as directed by Business Support Manager (or their deputy).
5. Provide supervision, training, and appraisals to administration staff as identified by line manager.
6. Diary management as required for team members to include appointments/meetings, regular commitments to assist in organising the workload.
7. Act as a supervisor for admin staff, completing regular monthly supervision sessions and yearly appraisals.
Trust Values and Behaviours
Our values and behaviours are at the heart of who we are as an organisation. The successful candidate will need to promote and adhere to the workplace values of NSFT.
Our values and behaviours were created by 1,300 staff members, service users, and carers all working together in the Putting People First project. They reflect what we all believe makes the most positive difference to the care we offer and to the way we work with one another. By ‘living our values’ we will develop our Trust, our people, and continue to improve the quality of everything we do.
Benefits
Benefits included with this role are:
* NHS pension
* A comprehensive in-house & external training programmes
* Career progression
* Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
* Staff physio service
* NHS discounts and many more.
Here at NSFT, we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing their experiences and learning from each other and are looking forward to welcoming you!
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities. If you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs.
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
#J-18808-Ljbffr