Job summary
Are you looking for a role where you can make a difference to those who are ill, and help clinical colleagues, then we may have the role for you!
Our Housekeepers are part of the Catering Team within AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust, and we are now looking for caring, committed & flexible colleagues to join our current ward based housekeeping team.
The role of Housekeeper is challenging, but very rewarding, & one where you are in the enviable position of being able to take time to speak with our patients & help with their recovery by offering our hydration and nutritional offering to them. Full Training will be given, including Allergen training, and on all of our meals, there may even be some food tasting......
Our Housekeepers, help keep the ward clean & tidy in line with the National Cleaning Standards, record fridge temperatures, collate patient meal orders via an iPad, deliver patient meals, & drink services, Working a part of a team is paramount in this role, but be prepared for busy days & rewarding days in this role. Please be aware that our Housekeepers hours are between 0700-2000 7 days a week, 365 days a year, typical shifts are 0700-1330, and 1600-2000, although our shifts do differ due to the service area so flexibility is key.
Training will be provided and this will be initially for 2 weeks Mon-Fri which must be completed, you must also be 18 or over in order to apply for this post.
Main duties of the job
The role:o Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the Maintains a high standard of hygiene and cleanliness, as defined within the National Specification of Cleanliness. o Prepares and presents patient meals and beverages in inpatient areas in accordance with Food Hygiene Compliance with policies and procedureso Adhere to infection prevention policies, procedures, audits in line with the Health Act 2006, to actively reduce Health Care Associated Infections
About us
AGH Solutions Ltd was incorporated on 1 September 2017 as a registered company limited by shares. The sole shareholder is Airedale NHS Foundation Trust.
AGH Solutions is a wholly owned subsidiary of the Trust and provides a fully managed suite of healthcare facilities for use by the Trust. AGH Solutions provides value to the Trust through its specific service offer and through its ability to manage developments and operational risk for the Trust and other parties, enabling the Foundation Trust Board to focus on clinical matters.
Airedale hospital is one of a small number of hospitals constructed entirely from aerated concrete and is seeking to access the Government's new hospital programme. If the bid is successful, it will be a defining moment for the hospital and the community.
AGH Solutions is an ambitious company and wants to expand its services beyond the hospital walls and into the local region. The company has developed a business growth strategy for 2020-2025 and is seeking a Non-Executive Director that can drive the delivery of these ambitious goals.
Benefits include
26 days holiday a year + Bank Holidays (pro rata)
24/7 access to Employee Assistance Line
Options to buy and sell annual leave
Access to 4 Staff Networks - Enable, Gender, Race Equality and Rainbow Networks
Onsite Children's Nursery
Access to NHS Discounts
Job description
Job responsibilities
Please be aware that our Housekeepers hours are between 0700-2000 7 days a week, 365 days a year, typical shifts are 0700-1330, and 1600-2000, although we do offer different shifts due to the service area and requirements on the Housekeeping service so flexibility is key. Your shifts will be allocated on a roster basis, at least 2 weeks in advance.
Key Tasks:
Service Delivery Cleanliness Ensure the cleanliness of the environment in accordance with the National Specification of Cleanliness 2007 or equivalent and to the agreed work schedules. The post holder will clean areas as per schedule in line with the NHS Cleaning Manual. Adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection. Follow local procedures for reporting areas cleaned and highlighting issues which have prevented duties being carried out. Report maintenance faults, building fabric issues, pests and any other concerns to the Hostess and Housekeeper Supervisor. Ensure patient confidentiality, privacy and dignity is maintained throughout your work.
Follows SOPs and able to make comment and contribute to policy development to enable continuous improvement Demonstrating leadership qualities by guiding and providing support to new or less experienced staff in support of induction of new starters Completes own time sheets and staff survey
Service Delivery Linen Store linen in a safe and responsible manner. Contacting the linen services department to adjust linen accordingly Assist with the removal of used linen and follow the rejected linen process.
Service Delivery Food & Beverage Service Complete patient menus using the electronic tablets ordering systems and following the SOP and according to clinical and dietary needs as advised by nursing staff. Under Nursing supervision serve meals to patients Ensure cleanliness of Kitchen in line with national standards report any exceptions to supervisor Complete temperature control records to ensure compliance with food hygiene legislation, and Hazard Analysis Critical Control Points (HACCP) requirements. To maintain the kitchen to a safe and hygienic condition including washing all crockery, cutlery, food containers and feeding equipment after use (in line with the Ward\Department Food Handling Procedure and Food Safety and Hygiene Regulation 2013) Preparation, delivery and service of beverages and toast, and continental breakfast, as required, to the patients at ward level ensuring the standard of service required are achieved in accordance with Food Hygiene procedures. Preparation, service and clearing up of inpatients beverage service, including the replenishment of water jugs, in accordance to the work schedule.
General Housekeeping To deal promptly and correctly with spillages as they occur. To act as a ward messenger, including taking specimens to the laboratory, delivering to and collecting from Pharmacy and X-ray Departments as required. To maintain adequate supplies of admission packs/documentation paperwork. Ensure disposal of rubbish and laundry, organisation of cupboards and general tidiness of ward. To keep store cupboards clean and tidy. To prepare bed spaces for admission and tidy bed spaces following discharges. Clean patient equipment & computers following the SOP and ensuring I am clean label is on place Clear patient over bed tables ready for meals and encourage hand washing before mealtimes To maintain the kitchen to a safe and hygienic condition, in line with the Ward\Department Food Handling Procedure and Food Safety and Hygiene Regulation 2019 A ward \department Dementia champion
For further information and full details of the job role please see the attached job description and person specification
Person Specification
Qualifications
Essential
1. GCSE Maths & English or equivalent
Desirable
2. Food safety course level 1
3. Relevant NVQ Level 2
Experience
Essential
4. Previous experience working with the public/customers
Desirable
5. Previous experience of working in a hospital/healthcare/care home environment
6. Previous experience of complying with Health and Safety regulations
Skills
Essential
7. Ability to follow instructions both verbal and written
8. Communicates effectively
9. Ability to work effectively as part of a team
10. Able to use own initiative
11. Ability to complete work records
12. Ability to work to schedules, procedures and deadlines
Knowledge
Essential
13. Understanding of Confidentiality
14. Demonstrates an understanding of Dignity and Respect
Desirable
15. Knowledge of cleaning procedures.