North Cumbria Integrated Care NHS Foundation Trust
Casual Health Records Clerks (2 posts available) - These roles will predominantly be based at Cumberland Infirmary Carlisle but some flexibility may be required in order to cover some days at the Health Records department in Kingmoor Park, Carlisle. Full or part time hours available.
The role requires a good level of physical fitness due to the requirement to walk significant distances every day to deliver health records trolleys to hospital departments. Manual handling training will also be provided due to the requirement to safely pack/unpack and move boxes of health records throughout the day.
Departments and areas of work - Health records and related services including libraries, filing and pulling notes, location and retrieval of notes not in the library.
Main duties of the job
To provide the day-to-day operation of a high-quality, effective and efficient Health Records Service, which will include:
* Receiving deliveries of boxed patient records, handling records and delivering them to desired site locations on trolleys.
* Collecting health records for return from a variety of locations across the Cumberland Infirmary site.
* Boxing up health records in order to support the reloading of vans for return to the Health Records department.
* Dealing with enquiries regarding location of patient records and searching for records in set locations with the use of a hand-held scanning device.
* Provide and maintain a secure system for the custody and production of confidential Healthcare Records for the care and treatment of patients including filing, locating, retrieving, preparing patients' records for admissions and clinics.
* Provide a polite, professional and efficient service in all communications including telephone and face-to-face requests for information and all service users.
* Meet requests for information within dictated deadlines.
* Handle patient's case notes during the course of their working day. Filing, pulling notes, lifting and moving notes, pushing loaded trolleys, climb steps.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high-quality care every time'.
* Being a clinically led organisation
* Quality and safety at the heart
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Qualifications
* Three GCSE subjects, including English and Mathematics, or equivalent experience to demonstrate good numeracy or literacy skills.
* ECDL or equivalent.
Experience
* Working in an office environment
* Working to deadlines
* Use of IT systems
* Managing filing systems
* Experience of working in hospital-based Health Records or related service within the National Health Service
* Microsoft office packages
Knowledge
* Computerised information systems.
* Data Protection Act 1998
* Understanding of the NHS organization and its implications for Health Records and associated services.
Skills
* Methodical worker.
* Ability to concentrate and work accurately.
* Work well as part of a team
* Ability to work unsupervised
* Good keyboard skills to enable accurate data capture
* Excellent interpersonal skills for effective communication with colleagues both inside and outside the department
* Good knowledge and skills in the use of NHS computer technology
Personal Circumstances
* Willing to develop and learn new skills and knowledge appropriate to the role.
* Good organisational skills to provide a timely and accurate service for all customers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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