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Barclays Bank PLC | Senior UX/UI Designer, Northampton
Client: Barclays Bank PLC
Location: Northampton, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 6
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:
Job Description
Join us as a Senior UX/UI Designer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences.
To be successful as a Senior UX/UI Designer, you should have experience with:
* Strategic Thinker - a natural collaborator and effective communicator, who can work collaboratively with product teams to understand requirements and define problem statements and align business goals to user needs.
* Design Leader - a detail-oriented leader who can lead a project from the design point of view and is comfortable managing not only their workload but other design disciplines in order to keep the project on track and successful.
* Expert Communicator - an expert communicator who can confidently communicate design rationale to influence product decisions and adapt to different stakeholder relationships and needs.
* Accessibility Expert - an expert in accessibility with a deep understanding of inclusive design and designing to accessibility standards such as WCAG.
Other highly valued skills include:
* Facilitation and Workshop Skills - ability to lead design thinking workshops, brainstorming sessions, co-creation exercises and design crits to align teams and generate ideas collaboratively.
* Proficient in Metrics and Analytics - experience in measuring business value delivered by changes through leveraging data and KPIs to inform design decisions and iterate on solutions for continuous improvement.
* Natural Problem Solver + Able to Influence - demonstrates the ability to navigate complex, multi-faceted challenges, using data to inform decision making. Builds strong relationships with diverse stakeholders, leveraging influence and persuasive communication to align interests, drive consensus and deliver business value.
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.
This role will be based out of our Northampton campus with an additional location in Manchester.
Purpose of the role
To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes. Creating products and journeys that meet customers' informational, functional and emotional needs.
Accountabilities
* Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives. Monitoring impact of design post launch through relevant CX metrics.
* Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences. Efficiently communicate design rationale and advocate for user-centred design principles.
* Development of interactive prototypes and wireframes to visualise design concepts and validate solutions. Iterate designs based on feedback, incorporating changing technical and business requirements and user feedback.
* Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Securing governance oversight and providing design assurance.
* User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points. Utilise findings to inform design decisions and enhance the overall user experience and translate these into commercial and customer outcomes.
* Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry. Proactively identify opportunities for innovation and improvement in product design processes, tools and methodologies.
Assistant Vice President Expectations
* To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions.
* Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
* If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
* OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identifying the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes.
* Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
* Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
* Take ownership for managing risk and strengthening controls in relation to the work done.
* Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
* Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
* Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
* Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
* Influence or convince stakeholders to achieve outcomes.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
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