Job Title: Warehouse Team Leader
Responsible To: Depot Manager
Contract Type: Permanent, Full-time
Salary: £29,000 - £31,000
Location: Deptford
Hours of work: 37.5 hours per week, Shift basis – 5 days out of 7. Any 7.5h between 07:00 and 19:00.
About The Felix Project
The Felix Project is London’s largest food redistribution charity. Started in 2016, its vision is a London where good food is never wasted, and no one goes hungry. In 2024 our workforce of over 200 staff and 13,000 volunteers collected and distributed the equivalent of 38 million meals to Londoners in need. This is done through a network of 1,200 community organisations and schools who are working on the frontline to feed people who are experiencing hunger and cannot afford to regularly buy the food they need. The Felix Project works with hundreds of suppliers from across the food industry, including supermarkets, wholesalers, farms and restaurants to rescue high quality surplus food, that cannot be sold and would otherwise go to waste.
In London, one in four working families regularly struggle to afford to feed their children, equating to an estimated 325,000 families across the capital. The cost of food has increased by 30% in the past three years and one in eight working families have less than £3 a day for food, after paying their bills. About 20% of working families have been forced to access a food support service for the first time during 2024 due to the rising cost of living.
Our work has never been more needed, and demand continues to grow: we are building our expertise and impact in response. The Felix Project now operates from four main depots in North, South, East, and West London, with ‘point-to-point’ projects in Central London and Canary Wharf. Felix’s Kitchen in our East London depot produces up to 5,000 meals per day from surplus food. Felix’s Multibank in West London distributes non-food items to those who need it most. As part of the charity’s involvement with The Coronation Food Project, we are launching an innovative food processing lab – The Felix Food Factory.
Purpose of the Job
As a Packing Assistant, your role is to assist the Head of Packing & Kitchen Management with the smooth running of the packing area of Felix’s Kitchen and the correct packing, storing and distribution of all meals and components. You also assist the Senior Chefs in the smooth running of the kitchen. You are responsible for maintaining the quality and standards of the kitchen and ensuring that all meals and/or components of meals are packed correctly.
You will assist other staff and volunteers when they need help, ensuring the smooth running of the operation.
Duties and Accountabilities
The role is subject to a degree of flexibility but initially the Team Leader will be involved with the following activities:
Managing a team of staff and volunteers to run a warehouse of chilled and ambient food
Customer relations management of the community organisations we work with
Proper use of our Warehouse Management System
Physically moving stock around the warehouse on a pallet truck or by hand
Ensuring the warehouse is clean, safe, and efficiently run
Daily briefings to staff and volunteers of the days priorities and what to be aware of
Carry out regular stock counts of the food we are storing
Appropriately handle product recalls
Day to day problem solving
Covering Goods In, Warehouse Management Duties and Goods Out and general procedures
Responsible for yourself and your team’s adherence to Health and Safety regulations
Route Planning
Training staff and volunteers
This role is primarily located at our Deptford Depot. You may be asked to occasionally work in one of our other locations as part of your duties.
Person Specification
The Felix Project recognises the positive value of diversity and is committed to creating a diverse and inclusive workforce. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
To help us with our depot operations at we are seeking a Team Leader with exceptional organisation skills, excellent people skills, attention to detail and a positive ‘can do’ attitude’. Ideally, you will have a background in warehousing or other operational roles, however, we are willing to train people who are passionate about our cause, have an excellent work ethic, and have strong customer service skills.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .