Senior IT Engineer / Team leader Location: Bishop’s Stortford, CM22 (Hybrid: 3 days in-office, 2 days remote) Salary: £50,000–£70,000 per annum, DOE Contract: Full Time, Permanent (35 hours/week) Benefits: • 25 days holiday bank holidays • People’s pension scheme • Hybrid working (3 days in office, 2 days at home) • Casual dress code • Free onsite parking About Us: HD Clinical is a leading independent supplier of a clinical I.T. platform to the NHS and other care providers. Clinical areas include Cardiology, Endoscopy, Neurophysiology, Respiratory and Maternity. HD Clinical became part of the Nexus Group (a highly respected European healthcare software organisation with a global customer base) in 2024 which will significantly extend our software range and potential for growth into new markets. Role Overview: Reporting directly to the CEO, the Senior IT Engineer / Team leader oversees on-premises and Azure cloud systems, server infrastructure, networking, virtualization, and Microsoft OS. As our Senior IT Engineer / Team leader you will confidently take the lead across a range of areas including, but not limited to, developing networking solutions, maintaining the company’s Cyber Essentials accreditation, negotiating I.T. procurement needs, implementing Azure hosting environments including required documentation, etc. HD Clinical’s main customers are within the NHS, therefore experience of HSCN is particularly useful. The I.T. Manager is an experienced technical trouble-shooter, capable of balancing multiple priorities whilst keeping a level head under pressure. You will also be responsible for line managing a small I.T. team and have budgetary responsibility for the company’s I.T. procurement. Key Responsibilities: • Configure, manage and troubleshoot Azure services, including architecture, reporting, and peering. • Provide expert 3rd line technical support for complex issues across various IT systems and environments. • Line management of small I.T. team (currently one person) • Identify, source, negotiate and purchase all company I.T. requirements (hardware, telecommunications, etc.) • Oversee administration and installation of a wide range of software such as Exchange 365, IIS, SQL, DevOps, VPNs, VOIP, and more. Skills & Experience: Essential: • Networking (subnets, routing, DNS, etc.), Sophos XGS, MS365, VMware, Windows, Azure admin, SQL Server, SSL certificates, and MFA. • Documentation, technical troubleshooting, disaster recovery, and customer interaction. Desirable: • Healthcare IT exposure (e.g., HSCN), Cyber Essentials implementation, asset tracking, and team management. Soft Skills: • Strong communication and interpersonal abilities. • Calm under pressure, detail-oriented, and able to explain technical issues to non-technical users. Work Experience: • Line management experience • 3 years Azure experience • Track record of experience in technical support • Proven ability to work under pressure and meet tight deadlines. • Team player with a customer-first mindset. If you’re ready to excel in this dynamic role, click “APPLY” to submit your CV today No agencies, please