About Network Rail
At Network Rail, our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Scotland's Railway is part of this large family and it covers a large geographical area from the Borders to Thurso, accounting for almost 20 per cent of the UK rail network. We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross-border services and rural services. Our ambition to be responsive to passengers and freight users drives us every day, and we actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.
Our colleagues are encouraged to work flexibly as we know that busy lives don't always fit around a traditional working pattern. We're also a Disability Confident Leader employer and will try our best to adapt the process and offer reasonable alternatives to help support people with disabilities access, apply, and interview for roles.
Brief Description
To work as an integral member of the Quality team from a quality management perspective. Support the delivery of relevant elements of the governance and/or assurance needs of the business in order to improve business performance, in coordination with other members of the quality team as required. This role will require travel across sites in Scotland and will be based in our Glasgow office on a hybrid working pattern with 2-3 days per week in the office/onsite.
About the role (External)
Here are some of the duties your role will include:
1. Support the implementation of the Scotland Railway and Assurance Framework, its adherence through active engagement, and provide feedback to continually improve it.
2. Plan, design, conduct, and report on audits in accordance with the regional audit plan providing assurance that the strategic objectives of the business are being met.
3. Support additional assurance activities to improve the assurance outputs within the region.
4. Build and maintain relationships with auditees and senior leaders, influencing decision-making relating to the effective delivery of audits and the changes required to close findings.
5. Provide advice to enable the approval of contractor Quality Plans.
6. Review and evaluate quality performance data to assess the performance of the assigned assurance processes.
7. Assist in the delivery of functional governance and reporting pack briefings in accordance with procedures and standards.
8. Support production of specific reviews/lessons learned and reports from emerging data, audits, and investigations findings drawing out meaningful conclusions.
9. Support the timely conclusion and reporting of audit actions and, as needed, determine the effectiveness of the corrective actions.
10. Conduct and manage the outputs from the audits in accordance with the relevant requirements.
What you will bring to the role:
Essential:
* Practitioner of the Chartered Quality Institute, Certified IRCA Auditor, or relevant professional body recognition.
* Good knowledge of Quality management tools and techniques.
* Good communication skills.
* Excellent report writing and presentation skills.
Desirable:
* Good knowledge of GRIP.
* Understanding of procurement and supply chain management.
* An appreciation of the structure of the railway industry and its basic operations.
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