An exciting opportunity has arisen for a Directorate Support Manager within the Anaesthetics, Critical Care, Theatres and Trauma and Orthopaedic (ACTTO) Directorate. We are looking for a confident, highly motivated and enthusiastic individual to join our team based at the Princess of Wales Hospital.
Reporting to the Service Manager, the post holder will be responsible for the management of services across Anaesthetics, Theatres and Pre-Assessment. The post holder will have well developed knowledge and experience of health care services and operational delivery in a managerial role. The role will act as a conduit between all surgical specialties and anaesthetics to improve theatre efficiency, service delivery and patient experience. Candidates with experience of rota management and theatre scheduling will be welcomed.
Responsible for the day to day management of administration and clerical staff, the successful candidate will have experience of managing people and challenging situations and be an excellent communicator.
Main duties of the job
The Directorate Support Manager will have delegated responsibilities for a range of operational activities, with a focus on the following:
* Management of anaesthetic rotas and administrative staff
* Lead the operational management of theatre scheduling with booking teams and clinicians
* Confidently challenge inefficiencies giving context and support of analytical data
* Create and maintain strong working relationships with clinical, administrative & managerial colleagues
* Produce high level reports to present to clinical and senior management teams
* Evaluate existing pathways and processes to identify, lead and develop areas to improve
* Engage with all surgical specialties to identify tailored approaches to address and improve inefficiencies
* Promote good practices and standardise ways of working
* Devote a patient focused approach to all aspects of this role
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only the lifeblood of our organisation but of the diverse communities that we serve.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
* Educated to Degree Level in relevant subject, plus Master's Degree in relevant subject or possess equivalent skills, knowledge and experience.
* Management Qualification or appropriate experience in a management role within the NHS.
Desirable
* Project Management qualification e.g. PRINCE2.
* Significant expertise in service administration.
* Knowledge of targets and waiting lists.
* Knowledge of Myrddin/WPAS/WCCIS/FACE IT systems.
Experience
Essential
* Experience of developing business processes and reporting systems.
* Experience of performance management reporting within an NHS/Social Service environment and delivering targets within strict timescales.
* Experience of translating complex information and presenting in a range of formats.
Skills and attributes
Essential
* Able to prioritise, solve problems and make decisions effectively but who can also delegate to others as appropriate. Excellent leadership skills.
* Standard keyboard skills and familiar with Microsoft Office and NHS/LA IT systems.
* Excellent communication skills and the ability to communicate effectively with a wide range of partners.
* Ability to lead a team and foster effective team working across services and organisations.
* A pro-active manager with the ability to manage change efficiently and effectively.
* Ability to influence, negotiate with, and motivate senior managers and clinicians to assist in the development of forward thinking and joint working.
Other role requirements
Essential
* Ability to travel to different sites in a timely manner.
Desirable
* Welsh Speaker (Level 1) or willingness to work towards achieving this level.
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Princess of Wales Hospital Bridgend
Bridgend
CF31 1RQ
Any attachments will be accessible after you click to apply. #J-18808-Ljbffr