IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone. We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport. Role Overview This role is producing project plans for contract/orders where they are the point of contact for both the business and customer. Planning, monitoring and controlling orders from customer order receipt to delivery. Reporting and escalating issues on projects to ensure on time delivery. This is a critical role within IMI Thompson Valves and responsible for monitoring and ensuring the cost and schedules of projects are maintained within budget. They will ensure that each project is capable of delivering the businesses margin targets and that all stakeholders are aware of issues to be resolved to achieve on time delivery. Key Responsibilities Duties will include but not be limited to: Reviewing order documentation when project is undertaken to ensure costs, margins and schedules can be adhered to. Record & provide feedback to area leader and stakeholders on lessons learned throughout projects. Act as the customer interface for the duration of a project/order/contract giving the customer regular status reports (some contractual) or dealing with the customer on issues with the project/order/contract under guidance of a senior project manager. Manage and aid resolution of technical enquiries with engineering support. Participate in customer visits/quality reviews to final product acceptance. Produce project plans, which are regularly updated and issued to the team involved in meeting the customer's delivery schedule. Hold regular project meetings, taking the minutes and ensuring action are maintained, escalating if delivery is not maintained. Manage a robust process that tracks project margin throughout the project execution to ensure margins are maintained, and mitigation plans developed with functional leaders are delivered. Use the Enterprise Resource Planning (ERP) process to maintain project status and costs and support the production planning process. Maintain customer delivery status through liaison with elements of the business and communicate with customers as necessary. Reporting on a weekly basis status of projects to area leader. Perform other such duties commensurate with the nature and level of the post as may be reasonably required. Critical Competencies for Success Qualified to HNC/bachelor's degree level (or equivalent experience) in a related discipline. This academic knowledge may then have been applied in different roles including sales, projects, or design. Some experience in Project Management; Process Improvement; Technical Understanding; Documentation Skills. Previous experience of evaluating estimates, proposals, bids or tenders. Effective communication skills with a particular emphasis on building engagement, influencing and presentation skills. Ability to demonstrate good commercial acumen, overseeing production specific proposals and client relationships. Demonstrable desire to progress and succeed. Ability to work as part of a team and independently. Competent in IT including Microsoft packages and experience in using an ERP system. High level of attention to detail. Excellent time management Proactive approach to continuous improvement Willing to travel both nationally and internationally (if required). Desirable Criteria Ideally hold APM PFQ or equivalent Knowledge of CAD/CAM Design and analysis, Manufacturing Methods and Procedures Able to understand and read engineering drawings. Knowledge of LEAN tools IMI is an inclusive employer; diversity is very important to us, and we want to receive applications from people from all backgrounds