Job summary
HM Land Registry's services form part of the critical national infrastructure, safeguarding land and property ownership valued at �7 trillion. This enables over �1 trillion worth of personal and commercial lending to be secured against property across England and Wales.
It is an exciting time for HM Land Registry as we continue on a major transformation programme. HMLR's ambition is to become the world�s leading land registry for speed, simplicity and an open approach to data.
We are looking for two senior content designers to join our design practice.�
Job description
As a, you will work as part of a multidisciplinary agile team with other digital and technical experts to deliver one or more digital services.
Together, you will be responsible for designing accessible, easy-to-use public services that work across multiple channels, devices, browsers and platforms.�
Senior content designers at HM Land Registry:�
1. manage and quality control the creation, updating and reviewing of content at all stages of the end-to-end user journey
2. start from discovery and work closely with senior user researchers, service designers and interaction designers across multiple projects and services
3. work with other content professionals across HM Land Registry to make sure content is consistent and coherent across channels
4. use evidence, data and research to make content decisions
5. build relationships with senior stakeholders across HM Land Registry to advocate for user needs and build maturity in content design
6. work with the wider project team to ensure that services meet the, participating in services assessments as necessary to provide content design evidence to support the relevant points
7. present and deliver their work within their agile team, at show and tells and at community critique and feedback sessions
Being a designer at HM Land Registry
You will be part of our maturing design community of practice, benefitting from:
8. weekly community meetups
9. regular design reviews (crits)
10. weekly show and tells
11. face to face design away days
12. face to face design and user research away days
The content design team
You will also be a member of our friendly content design community of practice,�taking part in things like:�
13. content design reviews (crits)�
14. knowledge sharing�
15. show and tells�
16. face to face content design away days
HMLR believes that a blended approach to where you work (with some time working from home, as well as in the office) has clear business benefits and may improve your experience. Therefore, we expect everyone to spend at least 60% of their working time in the office.�
Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.
Please see all responsibilities listed in the candidate pack.�
Person specification
Throughout the selection process,�we will�use� to assess the following essential experience and technical skills.
Essential skills and experience:
17. experience designing content for services, from concept to final delivery
18. knowledge of what good end-to-end services look like and the importance of designing content in an inclusive, accessible way
19. experience of making evidence-based decisions to meet user needs
20. developing and contributing to high-level strategic content design for one or more projects, that may include activities such as audits, plans and quality assurance activity
21. the ability to listen to the needs of senior technical and business stakeholders and interpret them in a way that is clear for everyone
22. setting the guidelines and key performance metrics for content performance and show how you and the team have used that to create actionable insight
23. show an understanding of how the projects content design strategy is linked to organisation�s objective
24. translate user research insights to formulate hypotheses, identify constraints and make design decisions and communicate these effectively to senior stakeholders in the project team such as delivery managers, service owners and senior product managers�
Technical skills
We'll assess you against these technical skills during the selection process:
25. creating clear, consistent content strategies and plans for public services
26. creating usable, responsive and accessible user interfaces with clearly designed content
Benefits
Alongside your salary of �41,887, HM Land Registry contributes �12,134 towards you being a member of the Civil Service Defined Benefit Pension scheme.
#WeAreHMLR
For more information about what its like to work here please see the following links:
We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.
27. We have integrity � we value honesty, trust and doing the right thing in the right way.
28. We drive innovation � we are forward-thinking, embrace change and are continually improving our processes.
29. We are professional � we value and grow our knowledge and professional expertise
30. We give assurance � we guarantee our services and provide confidence to the property market.
You can find�