At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter–from our manufacturing plants to our office locations and everywhere in-between.
As a Customer Operations Technician, you will work on the continued growth of our international functional ingredients business, with a primary focus to continue delivering high-quality products on the global market through being responsible for the export of the products to the EU to ensure they are transported legally and are delivered to customers within the time frame required.
Working Monday - Friday, 8:30am - 5pm.
You will make contributions that matter by...
1. Processing export orders for sales and sample requests and preparing the necessary export documentation.
2. Arranging international logistics with appropriate third-party transport.
3. Liaising with product site teams on stock availability to must customer lead times.
4. Ensuring admin processes are in place for audit and tax documentation.
You are best suited for the role if you have…
5. Excellent customer service skills.
6. Prior experience in administration.
7. The desire to progress and develop your career.
8. Knowledge or experience of export - ideal.
We support and care for our employees by providing them with…
9. Quarterly bonus - up to 5%
10. Training and development opportunities
11. Discounted SDUK products (Cathedral City Cheese, Fry Light Oil & Clover - to name a few!!)
12. Employee Assistance Programmes for employees and their families
13. Generous employer pension contributions (through Scottish Widows)
14. Health Cash Plan - claim money back up to a set limit of c.£700 per annum on essential healthcare (eg, eye care, acupuncture, sports massage)
15. Subsidised staff restaurant
16. Life Assurance
17. Free, onsite parking
18. Long service awards - recognised every 5 years
19. My Staff shop - access to exclusive benefits, free advice and savings - providing great discounts from thousands of the UKs largest retailers & service providers
We are an accredited Disability Confident Employer where we strive to ensure our site is inclusive and accessible for all.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join our team.
To enable you to bring your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process.
Our business was founded in 1933. Having sold our dairies business in 2015, we now produce and sell some of the best-loved food brands in the UK, including Cathedral City cheese, Clover spread, Country Life butter and Frylight spray oil. We have a fast-growing dairy alternatives portfolio including the Vitalite and Sheese brands and also manufacture specialised ingredients used in infant formula.
Our commitment is to produce high quality, nutritious food in a sustainable way. We do that from our head office, operating sites and innovation centre which are spread across the UK. Since 2019 we are part of Saputo Inc., one of the top 10 dairy processors in the world.