Due to the nature of this role, we cannot accept applications from candidates under the age of 18.
A full UK driving license is required for this role.
Primarily Core Shifts 9-1700 or 10-1800.
Needs to be flexible when required.
2 Weekends a month are required.
Please read the below job information:
Purpose
Support the Academy Team Manager and Learning People Support Partner to deliver an outstanding academy learning service at all levels.
ACCOUNTABILITIES
1. Develop remarkable people – 50% of time spent
* Support the Academy Team Manager and regional stores to deliver successful regional recruitment at all levels.
* Support coordination of all development programmes including employability schemes for customer assistants.
* Plan, coordinate and deliver all My Welcome Customer Assistant Inductions in line with regional demand across the academy and Regional My Welcome hubs.
* Ensure all regional learning hubs and the academy facilities are maintained to a high standard.
* Ensure all colleagues learning within an academy have a brilliant welcome and learning experience at all times.
* Offer exceptional levels of service to all colleagues and visitors across the academy.
* Deliver regional buddy upskilling where required.
* Deliver upskilling to Induction facilitators in standalone hubs where required.
* Listen and act on colleague feedback to make this a great place to work, with the support of BIG.
1. 100% accurate execution – 35% of time spent
* Complete all aspects of recruitment including MyHR, onboarding and peak activity to meet customer demand.
* Support in coordinating and facilitating where required, business and regional sessions e.g. Product Academy.
* Build key stakeholder relationships across Centre of Expertise, externally and Region.
* Utilise digital tools to manage academy learning capacity.
1. Drive high performance – 15% of time spent
* Act as subject matter expert for onboarding, My Welcome and recruitment.
* Support the delivery and completion of Compliance Learning across the region.
* Takes the initiative to suggest solutions and ideas to issues to drive continuous improvement.
Same Posting Description for Internal and External Candidates.
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