Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, spa, and 25 acres of gardens and grounds.
The Role
* Reporting to and working closely with the Food and Beverage management team to fully understand all duties and communicate day-to-day changes.
* Assist with opening and closing down of all food and beverage areas, ensuring areas are ready for service and are cleaned down and secure at the end of each shift.
* Interact with customers, take orders, and provide excellent customer service.
* Upsell and suggest additional food and beverage items to enhance the guest experience.
* Prepare and serve alcoholic and non-alcoholic beverages to customers.
* Handle cash transactions and process payments accurately.
* Adhere to all safety and health regulations.
* Collaborate with kitchen staff to ensure timely delivery of food orders.
* Prepare garnishes, mix ingredients, and ensure proper glassware is used for each drink.
* Stay updated on current food and drink trends and new menu items.
* Carry out duties in all F&B areas, including Banqueting and Member's Lounge when required.
What we’re looking for:
* Previous experience as a waiter/bartender or in a similar role preferred.
* Strong communication and interpersonal skills.
* Ability to multitask and prioritize tasks in a fast-paced environment.
* Excellent time management skills to ensure efficient service.
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