To ensure, wherever possible, that all documentation is up-to-date. In an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary. To continually contribute to patient and business improvement Agendas. This will require undertaking any project work as directed including obtaining information using systems including Revenue Cycle, Powerchart, Appointment Book etc and share ideas for potential service improvement. To assist with the implementation and maintain an efficient office management system/procedures to enable the Department to optimise their standards of service. Support team members. This will require undertaking appropriate staff training and development as required, providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. For further details of the role please see the attached job description.