This is an exciting opportunity to join Vascular Surgery Admin Team based at Queen's Medical Centre.
We are looking to appoint a full-time permanent Waiting List Coordinator/ SPA. The post is 37.5 hours per week (Monday to Friday) and can offer a hybrid model of working, both on site and working from home.
The successful candidate will ideally have experience in managing inpatient and/or outpatient waiting lists or experience as a Specialty PA as this post involves cross-cover within the Service.
You will need to be a conscientious and enthusiastic team player, with excellent organisational and communication skills. You will need to have a good understanding of the 18 week RTT pathway and the Patient Access Policy. You will need to be able to demonstrate a clear understanding of patient confidentiality and be able to remain calm under pressure.
Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking admission to hospital, using hospital IT systems, e.g. Medway PAS
Act as the first point of contact within the Trust for vascular patients including pending procedures with Interventional Radiology. Liaison for patient between vascular and all other departments including Sherwood Forest Hospitals.
Responsible for management and accurate validation of consultant waiting lists in line with 18 week RTT targets, maintaining accurate records to ensure all admissions for elective procedures are outcome and completed on Medway PAS, in line with Trust Access Policy.
Working to agreed protocols to negotiate patient admissions for inpatient and day surgery procedures and minor procedure treatments.
Provide non-clinical advice regarding patient admission process seeking further advice from the Consultants or lead nurses as required.
Work flexibly and provide cross cover for colleagues in the Directorate, including MDT, Abdominal Aortic Aneurysm and Chronic Limb threatening Ischaemia coordinator as well as Vascular Governance Meeting.
Attending/organising meetings, take minutes.
Key point of contact for consultant
Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.
Participate in team, professional and personal development activities.
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
In addition to the job overview and summary you should familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
This advert closes on Thursday 30 Jan 2025