The Grand Hotel in Eastbourne is recruiting for an Assistant Lounge Manager to join our busy Lounge team.
You will be responsible for the smooth running of the shift, including serving our well-renowned Afternoon Tea and overseeing Room Service.
Key duties include:
* Assist in the absence of the Lounge Manager
* Lead and motivate the team to ensure that all daily duties are carried out
* Meeting and greeting guests, controlling the seating plan and taking orders in the lounge and room service
* Conduct team briefings and organize the team for daily business
* Assist in training of team members
* Liaise with the kitchen team and other departments to ensure all information is communicated
* Provide the utmost in five-star service for our guests
This role is a full-time position, working 40 hours per week, five days over seven, which will include evenings, weekends, and bank holidays, so flexibility is required.
Key skills for this role include:
* Possess a welcoming personality to make the Grand Hotel an experience to remember
* Excellent English language skills, both verbal and written
* Ability to multi-task and remain calm under pressure
* Physically fit as lifting and carrying is required
* Previous supervisory experience desired
* Experience working in a Restaurant or Lounge is preferred
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