Join a leading technology solutions provider at the forefront of the industry, renowned for delivering exceptional networking services and prioritizing customer satisfaction. As a Senior Network Access Engineer, you will take on a key role in maintaining and optimizing network infrastructure, monitoring performance, resolving technical issues, and delivering outstanding support to customers. This customer-facing position requires excellent communication skills and offers the opportunity to contribute to a dynamic and growing team.
If you are a talented Senior Network Access Engineer with a passion for customer service and design, apply now! Join their team and take your career to the next level.
Key Responsibilities:
1. Monitor network performance and identify potential issues.
2. Respond to alerts and troubleshoot network problems promptly.
3. Collaborate with cross-functional teams to resolve technical issues.
4. Provide exceptional customer support and ensure customer satisfaction.
5. Document all network-related activities and maintain accurate records.
6. Participate in ongoing training and professional development opportunities.
Qualifications:
1. Minimum of 2 years of experience in Access Design.
2. CCNA certification or equivalent networking certification required.
3. Strong knowledge of networking protocols and technologies.
4. Experience with network monitoring tools and troubleshooting techniques.
5. Excellent communication and interpersonal skills.
6. Ability to thrive in a fast-paced, customer-focused environment.
7. Must be willing to work on-site in Lubbock, TX.
8. Day shift availability.
Benefits:
1. Competitive salary: $120,000 - $150,000.
2. Comprehensive benefits package, including medical, dental, and vision coverage.
3. 401(k) retirement plan with employer matching.
4. Paid time off and holiday pay.
5. Opportunities for career advancement and professional growth.
6. Ongoing training and development opportunities.
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