Company Overview
SD Worx is a leading European provider of Payroll & HR services with global reach, spanning the entire employee journey from getting people paid to attracting, rewarding, and developing talent.
We bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.
Your Role
As the Customer Marketing Lead, you will be at the heart of all customer campaigns, content, and events. This is a hands-on collaborative role working with the Customer Excellence, Account Management, Portfolio, SD Worx Academy and PALs Teams.
You will be responsible for our customer marketing strategy:
* Develop and execute the annual customer marketing plan
* Create and manage multi-channel marketing campaigns
* Drive customer advocacy
What We Have to Offer
An attractive salary based on your experience and achievement, and the freedom to compose your personal benefit package.
A dynamic environment: flexible working hours and working from home.
Learning opportunities: through an individual development plan and professional training.
Career growth: whether you want to become more of an expert in your field or expand your knowledge more horizontally, there is always room to grow within SD Worx.
What You Need to Succeed
* Strong experience in customer marketing or advocacy in a Tech, HR, or B2B SaaS environment.
* Demonstrated success in developing and managing customer reference and advocacy programs.
* Experience in the development and execution of integrated campaigns to support the upsell/cross-sell of products to an existing customer base.
Tasks You Can Expect
* Define the annual customer marketing plan, objectives, and goals.
* Working with the Customer Excellence + Account Management sales teams, you will be responsible for planning strategic campaigns to engage and retain customers, promote loyalty and advocacy, and drive revenue growth.
* Identify and execute cross-sell campaign for our Talent, Workforce Management, SD Worx Academy and consultancy offerings.