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About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: Director of Innovation and Services - Software UK
Location: Any SCC office (SCC operates hybrid working, which comprises a mix of office and home working)
Contract Type: Permanent
Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 am - 5.30 pm Monday - Friday
Interview Process: 2-stage process
Why SCC?
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working & core hours in line with role requirements
* Career development and life-long learning opportunities
* Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
The Head of Innovation and Services for the Software UK Division will lead the technology strategy, engage with vendor technology specialists, oversee the design and development of products and market solutions, and own the end-to-end Software Services portfolio, including the management of ecosystem delivery partners. This role is crucial in driving innovation, managing product development teams, and ensuring the alignment of technology initiatives with business goals.
Key responsibilities:
* Technology Strategy: Develop and implement technology strategies that support SCC's overall business objectives, staying ahead of technology trends and ensuring SCC leverages the latest innovations.
* Product and Service Development: Oversee the development of new products and services, ensuring they meet market demands and enhance SCC's offerings.
* Research and Development: Lead R&D efforts to innovate and improve existing technologies, ensuring SCC remains competitive.
* C-suite Collaboration: Work closely with other executives to align technological initiatives with SCC's strategic goals and ensure seamless integration across departments.
* Budget Management: Manage the technology budget, ensuring efficient allocation of resources and cost-effective solutions.
* Leadership and Team Management: Lead the Software Solution Pre-Sales and Delivery teams, fostering a culture of innovation and continuous improvement.
* Customer and Vendor Relations: Interact with customers and vendors to understand their needs and ensure SCC's technology solutions meet those needs.
* Own end-to-end delivery of Software UK services: Including IT Asset Management (ITAM), Digital Automation Practice (DAP), and any third parties needed to deliver Software UK solutions.
* Operational Excellence: Manage operational excellence across various metrics such as sales pipeline acceleration, time entries discipline, project management, utilization management, services gross margin recognition, and GP forecasting across the Software UK Division.
Skills and experience:
* Experience in a technology leadership role, preferably within the software or IT industry.
* Demonstrable success in leading technology teams and delivering innovative products and solutions.
* Experience in engaging and collaborating with vendor technology specialists.
* Strong background in product design and development, with a focus on market needs.
* Proven ability to manage complex technology projects, ensuring timely and successful delivery.
* Practical, hands-on approach to problem-solving and implementation.
* Capable of motivating and leading a team, whether directly or as part of a virtual team.
* Strong analytical and strategic thinking capabilities.
* Proficiency in finance (FP&A) and a solid understanding of core business metrics, including P&L.
About Us
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham, and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people, and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favorably than another on the grounds of a protected characteristic, which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race, and religion or belief.
If you are selected for interview and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know at the point of scheduling.
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