PMO & Performance Improvement Coordinator
Band 5
Job overview
The PMO & Performance Improvement Coordinator will work as part of a dynamic team responsible for delivery of the Trust's Transformation Portfolio, which will progress significant organisational change, including establishing new systems and ways of working, underpinning our five-year strategy.
Working closely with Senior Responsible Owners, Programme and Project Managers for Transformation, the remit will involve supporting the administration of key projects ensuring that timescales, project objectives, benefits and outcomes are achieved within agreed tolerances.
The role involves support for development of all aspects of the Trust’s PMO’s products and services but has a key focus on project delivery, assurance, standards, capabilities, and benefits realisation.
Main duties of the job
The PMO & Performance Improvement Coordinator will:
* Produce high quality documentation, including reports, on behalf of the Directorate and Trust's Transformation portfolio.
* Provide comprehensive co-ordination support within the PMO and Performance Improvement functions.
* Make informed decisions within the remit and responsibility of the post, ensuring that agreed standards and targets are met in accordance with Directorate, Trust and National standards.
* Act as a source of advice and guidance and point of contact for enquiries relevant to the PMO and Performance Improvement functions, liaising with internal colleagues and external organisations as necessary.
* Contribute to the effective maintenance of data and records management systems used within the Directorate.
* Help develop, implement and monitor systems and processes regarding communication of relevant information to Trust staff and external stakeholders.
* Help to ensure effective project governance is in place, developing and presenting a variety of documents and reports, developing plans, managing, and monitoring progress, risks and issues and providing stakeholder management and communications.
* Ensure that standard project management methodologies are consistently applied.
* Provide and receive highly complex, sensitive, and contentious information, and support communicating messages to a wide range of stakeholders in a range of settings.
* Support the continuous improvement of the Trust's PMO to enhance project management standards and capability across the Trust, improving overall delivery confidence in, and reducing risk for, the design and delivery of inter-related change projects and programmes.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working including hybrid working.
Benefits:
• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependent)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes (salary dependent)
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification which provides more detail on core responsibilities.
Person specification
Qualifications
* Diploma or degree or equivalent experience. In the absence of a degree qualification, equivalent experience will be seen as a minimum of 3 years’ experience successfully supporting diverse projects within a similarly complex environment/organisation.
* Possess a professional project management qualification or have knowledge of a formal project management method such as PRINCE2, Agile.
Experience
* Experience in a large organisation as a project coordinator.
* Working knowledge of project management, governance and assurance, risk management and benefit management.
Skills
* Ability to prioritise workload, working in a challenging environment to achieve deadlines.
* Can demonstrate successful partnership working through collaboration.
* Excellent organisational skills and team leader skills.
Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.
As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experience from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.
Please note the salary range stated in advertisements is calculated on a pro rata basis if the vacancy is part time.
Disclosure and Barring Service
Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (including application fee) are £54.40 for an enhanced check and £26.40 for a standard check.
Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.
The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.
Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values. Please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Our values underpin everything we do and how we do it: Kindness, Respect, Teamwork, Improvement.
Employer certification / accreditation badges
Name: Chad White
Job title: PMO Portfolio Assurance Manager
Email address: chad.white@nhs.net
Telephone number: 07752779364
Additional information: Gavin Austin - Head of PMO (gavin.austin@nhs.net)
If you have problems applying, contact
Address: Yorkshire Ambulance Service Headquarters
Brindley Way
Wakefield
West Yorkshire
WF2 0XQ
Telephone: 07425 213930 or 0330 678 4015
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