Health Care Assistant - Pencoed Medical Centre
Our healthcare assistant will support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
You will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.
Main duties of the job
We have an experienced, friendly and supportive nursing team who have the privilege of helping our patients by being on the clinical frontline of our services. The healthcare assistants play a vital role, often being the clinical first port of call for many patients, whether by undertaking venepuncture, BMI checks, ECGs or general patient health checks. You will be a team player who wants to make a positive difference in the healthcare of our patients.
Job responsibilities
The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
1. Undertake new patient health checks
2. Support the practice nurse with health promotion programmes
3. Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately
4. Facilitate routine and 24-hour BP monitoring, advising patients accordingly
5. Undertake wound care, dressings and other clinical tasks as required
6. Support the practice nurse with the management of chronic disease clinics
7. Carry out BMI checks as directed
8. Act as a chaperone as required
9. Undertake venepuncture
10. When trained, administer flu vaccinations
11. Carry out ECGs as requested
12. Ensure specimens are recorded and ready for onward transportation
13. Provide support during minor operations as required
14. Ensure all clinical rooms are adequately stocked and prepared for each session
15. Ensure fridges are cleaned routinely in accordance with extant guidance
16. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy
17. Deliver opportunistic health promotion where appropriate
18. Participate in practice audit as directed by the audit lead
19. Participate in local initiatives to enhance service delivery and patient care
20. Support and participate in shared learning within the organisation
21. Complete opening and closing procedures in accordance with the duty rota
Person Specification
Qualifications
* Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
* Previous completion of the HCA Care Certificate
Experience
* Experience of working with the general public
* Experience of working in a healthcare setting
* ECGs
* Venepuncture
* New patient medicals, including height, weight, BP, pulse
* B12 administration
* Chaperone procedure
* Ability to record accurate clinical notes
* Experience of working in a primary care environment
* Support INR / anticoagulation / DOAC clinics
* Wound care/removal of sutures and staples
Additional Criteria
* Excellent communication skills (written and oral)
* Clear, polite telephone manner
* Effective time management (planning and organising)
* Ability to work as a team member and autonomously
* Good interpersonal skills
* Ability to follow clinical policy and procedure
* Polite and confident
* Flexible and cooperative
* Motivated
* Problem solver with the ability to process information accurately and effectively, interpreting data as required
* High levels of integrity and loyalty
* Sensitive and empathetic in distressing situations
* Ability to work under pressure/in stressful situations
* Able to communicate effectively and understand the needs of the patient
* Commitment to ongoing professional development
* Punctual and committed to supporting the team effort
* Competent in the use of Office and Outlook
* Flexibility to work outside core office hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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