Job Description
We are now recruiting for a highly motivated and organised Resource Coordinator to join our Resourcing team. As a Resource Coordinator, you will be responsible for effectively organising and scheduling technical consultants’ diaries in order to effectively deliver our various projects.
This is a fast paced, ever-changing role and you will essentially be the glue that pulls the projects together. To succeed in this role, you will need to be highly organised, pro-active, a quick thinker, and personable.
Key Responsibilities:
* Working closely with key stakeholders to find the right resourcing solution for our customers and the company;
* Pro-actively manage Technical Consultant schedules to ensure utilisation is high and bench time is limited; Additionally, ensure that consultants are not overly utilised, recognising the importance of duty of care.
* Coordination and allocation of resources to projects according to projects plans, resource availability and skill set;
* Management of Jira project management tool and resourcing tickets;
* Escalate resource constraints or a skills shortfall to the Resourcing Manager;
* Assist with and maintain the skills matrix to ensure it is accurate at all times;
* Conduct and manage weekly Project Management resource meetings;
* Ensure new customers and projects are set up on all relevant systems;
* Ensure the correct Sales governance is followed and commercial coverage is in place;
* Assist with checking and approving timesheets for all Professional Services resources;
* Administration of approved annual leave;
* Assist with month end reporting, this will include but not limited to, ensuring all bookings are correctly entered onto the Resourcing system;
* Support other areas of the resourcing team, including other administration duties as and when required.
Qualifications
Skills & Experience:
* Demonstrable experience of a similar role within a Professional Services Project environment;
* Previous experience within a resourcing role would be preferable;
* Solid planning and organisational skills with the ability to prioritise work;
* Ability to carry out tasks to a high standard with a strong eye for attention to detail;
* Robust and clear approach – has the confidence to challenge, offer opinion and ‘push back’ when required;
* Excellent communication skills, both oral and written, with the ability to effectively articulate an opinion with both internal and external stakeholders through a variety of different mediums;
* Demonstrates creative thinking and problem-solving skills but knows when to escalate;
* Team Player – understands the importance of individual as well as team contribution.
Additional Information
This is a hybrid working role whit 2 days a week onsite in Belfast.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.