Coventry City Centre
Salary: £23,000 to £25,000 per annum, commensurate with experience
We are working in partnership with a well-established national law firm, who are seeking a passionate Customer Service Professional to join their friendly, supportive Coventry office as a Client Relationship Assistant, supporting their property team.
The firm are Lexcel and CQS accredited, employing over 450 staff in their growing network of offices throughout the UK.
The role will involve:
1. Providing full support to the conveyancing department
2. Preparing correspondence using a legal case management system
3. Attending to clients both on the telephone and in person
4. Opening, closing, storage and retrieval of client files
5. Maintaining good relationship with new business introducers
6. Guiding clients with the initial first steps of their move
7. Preparing mail and enclosures for dispatch
8. Arranging the scanning and photocopying of paperwork
9. Carrying out other duties and responsibilities as required
Suitable candidates will have:
1. A high level of accuracy
2. A customer-facing background within legal services or a property-related role
3. A desire to progress your career
4. The ability to work well as part of a team
5. Excellent attention to detail
6. Computer literacy
This is a full-time office-based permanent job working 9am to 5pm Monday to Friday.
Benefits include:
1. 25 days annual leave plus bank holidays
2. Company pension scheme
3. Generous bonus scheme for all staff
4. Health Cashplan scheme
5. Paycare rewards scheme
6. Wellbeing services
7. Regular incentives and referral rewards
8. Personal development plans with regular reviews
9. A clear career path
10. Ongoing training and development
11. A calendar of social events throughout the year
12. Discounted legal fees
Note: Salary stated is given as a guideline in line with market rate and will be wholly commensurate with experience. The information given above is correct to the best of our knowledge.
For more information, please contact Tracey at Talentwise Solutions. #J-18808-Ljbffr