Join the dynamic team at Mercedes-Benz of Croydon as a Star Expert and be the ambassador for Hedin and Mercedes-Benz brands. We seek individuals who have a passion for technology, luxury cars and customer satisfaction.
About Mercedes-Benz of Croydon
Part of the renowned Hedin Automotive group, Mercedes-Benz of Croydon is dedicated to delivering an outstanding automotive experience. We provide our customers with top-notch service and access to an exceptional range of luxury vehicles.
Ideal Candidate Profile
* A strong passion for the Mercedes-Benz brand and a keen interest in automotive trends and products.
* Excellent communication skills with the ability to engage and build rapport with customers from diverse backgrounds.
* Proactive and energetic, with a customer-focused mindset and a commitment to providing outstanding service.
* Experience in a customer service/retail background is essential.
* Ability to learn quickly and adapt to new products and technologies.
Key Responsibilities for a Star Expert
* Act as an ambassador for Mercedes-Benz, guiding customers through their purchasing journey with expert product knowledge.
* Conduct engaging product demonstrations and test drives, showcasing the features and benefits of Mercedes-Benz vehicles.
* Maintain up-to-date knowledge of the latest Mercedes-Benz models and technologies to effectively meet customer needs and preferences.
* Provide exceptional customer service by addressing inquiries and resolving any issues promptly.
* Work collaboratively with the sales team to achieve dealership targets and enhance customer satisfaction.
Benefits of Working with Mercedes-Benz of Croydon
* Competitive on-target earnings salary of £30,000.
* 45-hour workweek - 5 out of 7 days per week, including weekends on a rota basis.
* 25 days of annual leave plus bank holidays.
* Exclusive discounts on Mercedes-Benz products and services.
* Personal development plan for individual and career growth.
* Opportunities for continuous professional development and career progression.
* Access to inclusive health and wellness programmes.
* Discount scheme for Retail and Hospitality venues.
* Life assurance cover.
* Company pension scheme.
* A supportive, diverse, and inclusive workplace environment.
Application Process
If you are driven by the pursuit of excellence and have a passion for customer service, consider applying for the Star Expert position at Mercedes-Benz of Croydon. We value diversity and inclusivity and welcome applications from candidates of all backgrounds.
To apply, please visit our careers page at https://www.hedinautomotive.co.uk/careers. We encourage early applications, as we may close the job listing based on the volume of qualified applications received.
#J-18808-Ljbffr