About Us:
Since 1989, Parker Car Service has been at the forefront of private hire services, proudly serving over a million customers across London and beyond. With a team of over 500 drivers and 60 dedicated staff, we've won major accolades, most recently, Taxi Company of the Year (South) at the 2023 Taxi Summit Awards and a Silver Award for Private Hire Company of the Year UK (81+ Cars) at the 2023 QSI Awards! As we continue to grow and innovate, we are looking for enthusiastic, driven individuals to join our exceptional fleet team. If you're ready to be part of something great, we want you on board!
Role Overview:
This is an exciting, full-time role (approx. 45 hours per week) where you'll primarily work during the daytime, but we need someone who is flexible and ready to step in for evening, night, or weekend shifts when needed. Your mission? Engage with our fleet of over 500 drivers and 40+ company vehicles, ensuring everything runs smoothly, safely, and to the highest standards.
Key Responsibilities:
1. Be the first point of contact to handle driver enquiries in person, over the phone, and via email.
2. Interview, recruit, train, and mentor new drivers—help us grow and deliver the best service.
3. Lead inductions, training sessions, and keep drivers updated on the latest procedures and best practices.
4. Assist drivers with vehicle suitability and improve their daily practices through feedback.
5. Build strong bonds with drivers and ensure they’re always supported.
6. Organise licensing inspections and ensure compliance with regulations.
7. Conduct vehicle inspections and gather feedback to ensure the highest standards.
8. Provide support and compliance for vehicle maintenance, accidents, and other fleet management tasks.
9. Manage supplier relationships and assist in selling rental vehicles to drivers.
10. Move vehicles internally for maintenance and licensing.
11. Assist other departments when needed.
Experience:
While we’ll provide full training, it’s a bonus if you have experience in:
1. Car mechanics or vehicle knowledge.
2. Fleet department operations or vehicle management.
3. Private hire industry knowledge, including working with TFL or Wolverhampton.
4. Training, recruitment, and development.
5. A Category D1 driving license.
Ideal Candidate:
1. Flexible and open to working nights and weekends when required.
2. Friendly, outgoing, and professional in presentation.
3. Strong relationship-building skills.
4. Coaching mindset—passionate about helping others succeed.
5. Clear, concise communicator with excellent phone etiquette.
6. Able to work independently or as part of a close-knit team.
7. Thrives in a fast-paced environment.
8. Super organised with great time management skills.
Requirements:
1. A full UK driving license.
Why Join Parker Car Service?
1. Be part of an award-winning team with a bright future ahead!
2. Exciting perks: Enjoy discounts on our cabs and courier services.
3. Participate in fun social activities and events throughout the year.
4. Competitive salary and a supportive, friendly work environment.
5. Endless growth opportunities to develop professionally and move up the ranks.
Ready to make an impact and drive our fleet to the next level? Join the Parker Car Service team today!
Job Type: Full-time
Pay: £28,000.00-£35,000.00 per year
Benefits:
1. Company events
2. Employee discount
3. Free parking
4. On-site parking
Schedule:
1. Monday to Friday
2. Weekend availability
Experience:
1. Fleet/Transport: 2 years (preferred)
Licence/Certification:
1. Driving Licence (required)
2. Category D Licence (preferred)
Work Location: In person
Expected start date: 06/01/2025
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