We are recruiting for an exciting new role for a well-established company based in central Mansfield.
The role will be to work alongside a small group of Claims Administrators. The Claims Administrator supports the Claims team with administrative tasks, demonstrating dedication, a detail-oriented approach and providing outstanding service to claimants.
Duties & Responsibilities:
* Creation of Claims package and file creation to initiate the Claims process for new claims.
* Posting/Emailing Claims forms.
* Returning confidential/sensitive documentation to claimants.
* Uploading documentation to a policy administration platform.
* Uploading claims packages to external partner workflow systems.
* Printing and mailing customer letters produced by Claims team.
* Sending Claims outcome letters to claimants.
* Ensure all logs are updated accurately and on time.
* Plan, organise and prioritise workloads to meet agreed service levels.
Skills & Experience:
* Proven experience in administration/support role/claims role.
* Excellent communication and interpersonal skills, with a demonstrated ability to correspond both verbally and in writing to exceptionally high standards.
* Demonstrable attention to detail capabilities, the ability to maintain accurate records.
* Ability to work well under pressure and prioritise.
* Be reactive to the situations and the environment around you.
If you are interested in this role, please send your CV to [email protected] or call 07587 457161 / 01623 600835.
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