Delivery Manager Empl oyment: Permanent Hours: 37 hours per week Location: Mansfield Salary: Grade 7 (£37,500- £41,450) - pro rata for part time Closing Date: 7 th April 2025 The position may close earlier that the closing date if sufficient applications are received What are we looking for? T o be responsible for delivery of all aspects of the contract/s allocated by the Operations/Business Manager or Regional Manager: Delivery: - To achieve performance and financial targets on allocated contracts. - To manage partnerships with referral and support organisations to ensure SMART objectives are agreed and delivered. This must be aligned to business and delivery need e.g. Local Councils, Colleges, Universities, Training Providers, Jobcentres, Employers, DWP Programme Providers, Voluntary Sector etc. - To ensure Advisers in the team maximise delivery opportunities and achieve all performance targets. Quality: - To lead and support the work of a team of front-line staff via appraisal, observation, impact assessment and performance management in the pursuit of outstanding customer service. - To ensure that service delivery meets all quality standards, including Matrix and Ofsted’s Education Inspection Framework. Business Development: - To support the development of Futures services to young people, adults, employers and partner organisations. - To identify new opportunities and funding streams to grow the business. - To work collaboratively with other Futures teams and divisions, partner agencies and organisations, to develop and coordinate delivery of tailored services to adults. People & Infrastructure: - To recognise that our people are our most important asset. - To demonstrate commitment to the continuous professional development of all our staff. Impact: - As part of a wider Management and Leadership team you will drive our business model, including the implementation of our digital and self-serve strategy; the impact being customers progressing into positive outcomes, making a positive contribution to society and the economy, and promoting social mobility. Promotion of Futures Brand: - To be a positive ambassador for Futures Service, promoting our brand and our range of services to an increasingly wider audience. How to apply: Select ‘ Apply Now’ at the bottom of this page you can find full details of the Job Description by copying the below link into your browser https://www.futuresadvice.org/assets/files/delivery-manager-jd.pdf Who Are We? Please take the time to look at our website to gain more understanding of who we are, and what we do https://www.futuresadvice.org Our mission is to be at the forefront of careers advice, skills and support that turn ambition into a successful career and fulfilling life. At Futures, our company-wide values underpin who we are and what we do, and it’s essential that all colleagues share these. Have passion Do the right thing Make a difference Join our team and help us make a difference to people’s lives. Take a look at what we can offer Futures Benefits