Receptionist / Service Advisor
Location : Danderhall, EH22 1QX (Dalkeith, Midlothian)
Salary : £28,000 - £30,000 per annum, DOE (Negotiable)
Contract : Full Time, Permanent
Hours : Monday to Friday, 8.30am - 5.30pm
Join a Company That Values You!
Here at Edmonstone Garage - We are an independent, family run business with over 10 years' experience and friendly customer service. Based in Danderhall, our mechanics are fully trained to repair and service all makes and models of vehicle, specialising in alignments.
We're looking for a friendly, proactive, and highly organised Receptionist / Service Advisor to become the welcoming face and key point of contact here at our busy, customer-focused workshop in Danderhall. This is more than a front-desk role you'll be central to creating a positive client experience and keeping things running smoothly behind the scenes.
If you're great with people, enjoy a fast-paced environment, and want to be part of a close-knit team that genuinely supports each other we want to hear from you!
What's in It for You
Competitive salary: £28,000 - £30,000 DOE (negotiable for the right person)
28 days holiday including public holidays
Private medical healthcare (optional)
Company pension scheme
Supportive and collaborative working environment
Ongoing training and development opportunities
End of Year Performance Related Bonus!
Receptionist / Service Advisor - The Role
Key Responsibilities;
Booking in customers and jobs (full training provided)
Handling inbound calls, emails, and walk-ins with professionalism and care
Preparing estimates and managing customer accounts
Confirming lead times and updating customers on progress
Managing internal invoicing queries
Ordering parts and supporting the workshop team
Collaborating with colleagues to ensure a seamless service experience
Receptionist / Service Advisor - What We're Looking For
Key Skills & Experience;
Previous experience in a receptionist, customer service, or service advisor role (automotive experience is desirable but not essential)
Basic understanding of vehicle parts or willingness to learn
Confident computer skills and the ability to learn new systems quickly
Strong communication and interpersonal skills
Excellent organisation, multitasking, and time management abilities
A professional, positive, and customer-first attitude
Apply Today
If you're ready to take the next step in your career and join a business where your work is appreciated and your growth is supported, we'd love to hear from you.
Apply now with your updated CV, and let's start a conversation.
No agencies please.
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