Anson McCade seeks a proactive ServiceNow Platform Architect to drive the strategic direction of our platform, overseeing critical integrations like Virtual Agents, Portals, and Mobile Apps. This role is ideal for an innovator who will set integration strategies, guide DevOps teams to uphold top standards, and lead in business strategy, governance, and technical excellence.
Key Responsibilities:
* Create solutions and provide architectural guidance across a broad range of ServiceNow projects.
* Develop ServiceNow solutions that support a transformative agenda as part of larger enterprise transformation initiatives.
* Manage technical debt with a long-term vision to reduce it, foster a close partnership with ServiceNow, and create governance policies to ensure compliance with internal standards and industry best practices.
Essential Skills & Experience:
* Proven experience leading large-scale technology transformation projects.
* Advanced expertise with ServiceNow, including data modelling and configuration; certifications in ServiceNow administration are a plus.
* Strong background in data management, modelling, and governance, along with familiarity with IT service management (ITSM) and ITIL practices.
* Skilled in data modelling, relational databases, and ETL (Extract, Transform, Load) processes for seamless data integration.
* Proficient at analysing complex data requirements and business processes, identifying gaps, and delivering effective ServiceNow-based solutions.
* Knowledgeable in IT infrastructure and its integration with the ServiceNow platform.
* Familiarity with architectural frameworks like TOGAF or IT4IT.
* Certified ITIL v4 Foundation (or higher) and ServiceNow Certified System Administrator preferred.
The Package:
* £115,000 base salary
* A comprehensive benefits package, including a cash benefit fund, travel allowance, company bonus, share scheme, and pension