Customer Sales Advisor - Whirlpool (Hybrid & Remote)
Join D&G this Summer 2024.
Start date: 12th August
Are you a natural-born salesperson?
Do you always put your customers first?
Want to work for a great company with amazing benefits?
If it’s a YES, YES, and YES you should join us as a Customer Sales Advisor.
Who are we?
We’re Domestic & General (D&G), a proud partner to many leading manufacturer and retail brands worldwide, providing appliance breakdown protection. In the UK alone, almost 9 million customers do.
Right now, we’re recruiting Customer Sales Advisors — a role that offers a great work-life balance, with some excellent employee benefits.
What will you be doing?
* Acting as the first point of contact for customers who need help
* Assisting customers calling to register their appliances
* Using your wit, charm and best sales patter to upsell our products
* Building rapport with our customers and getting to know their needs
* Helping each customer find the protection package for them
Don’t worry, we’re not about throwing you in at the deep end. We’ll help you find your feet with a three-week training programme.
You’ll learn our systems, meet your colleagues, hone your sales technique, and love talking to our amazing customers.
So, what do we need from you?
* A solid background in targeted sales.
* Excellent attention to detail.
* Great communication skills to build relationships and listen to our customers.
* You’ll be a team player dedicated to providing the best customer experience.
* You’ll be calm, cool, and relaxed; able to juggle tasks while working quickly.
Sound good? There’s more…
* You can work remotely if you live far away. We’ll provide all the equipment you need to work from home, you’ll just need to have broadband access.
* Alternatively, if you live within a commutable distance from our Nottingham office you can work on a hybrid basis.
* You’ll work a flexible 37.5-hour shift across the following hours: Monday – Friday: 08:00 – 20:00, Saturdays: 08:00 – 18:00 and Sundays: 09:00 – 18:00.
What are these benefits?
* Full training– with clear career progression opportunities.
* Regular incentives– with some pretty great prizes.
* Sales bonuses– each month you’ll get the chance to earn some extra take-home pay.
* Annual leave– 33 days (including bank holidays).
* A free annual D&G protection plan.
* Employee assistance programme– free support and advice on relationships, physical and mental health, financial assistance and more.
* Health and wellbeing– discounted gym membership, help towards essential healthcare costs.
* Pension scheme– matched employer contributions up to 5% of basic salary.
* Life assurance– employer funded cover of 4x basic salary.
* Employee discounts– access to discounted Sky TV and mobile packages.
* And many more benefits– including travel loans and car leasing.
We really couldn’t sell this anymore if we tried. That’s your job. Or at least it could be. Get your application in now and join us as a Customer Sales Advisor.
At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans.
Domestic & General are an equal opportunities employer, which means we treat people fairly.
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