At wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life
we’re looking for a senior strategy manager to join us on our continuous journey of true nourishment
the role |
the strategy and insights team at wagamama is essential for driving business growth by analysing market trends, customer preferences, and competitive landscapes. we are also guardians of the voice of our guest, ensuring we are in touch with their views and behaviours in relation to our brand. as a key support to cross-function teams, we help shape long-term strategies, monitor performance, gather customer insights, and drive forward innovation to enhance operations and dining experiences. additionally, we track brand and market performance, provide competitive intelligence, and collaborate with other departments to ensure strategic alignment and successful execution. our team helps wagamama stay competitive, meet customer expectations, and achieve long-term success.
we are seeking a highly skilled and motivated senior strategy manager to join our dynamic team. the ideal candidate will be responsible for driving strategic initiatives, market analysis, and performance measurement to support the growth and success of wagamama.
key accountabilities
1. annual strategy planning: assist the director with the development and execution of the annual strategic plan, ensuring alignment with long-term business objectives.
2. strategic projects and ad hoc initiatives: lead the insight support needed for key business initiatives from the overall business plan – these will be assigned over the business planning cycle. provide support on various strategic initiatives as needed, demonstrating flexibility and adaptability in a fast-paced environment.
3. market forecasts, measurement, and trends: analyse market trends and forecasts to identify opportunities and threats.
4. menu: be a key voice in the overall strategic direction of the menu. help formulate the briefs for new menu items, test their performance, and provide actionable insights to enhance our offering.
5. pricing and value: working closely with finance, help develop pricing strategies that maximise value for customers while ensuring profitability.
6. deliveroo support: collaborate with the internal and external deliveroo team and provide the insight and analysis needed to deliver the joint business plan.
7. key finance business partner: work closely with the finance team across tasks such as market growth / forecast / trends, support budgeting and menu planning.
8. market measures: own and manage market measures, ensuring accurate tracking, strategic interpretation and reporting.
what we look for |
* bachelor’s degree, with at least 5 years experience in industry.
* proven experience in strategic planning, market analysis, and performance measurement at either a similar business or consultancy.
* strong analytical skills with the ability to interpret complex data and provide actionable insights.
* experience in market research (quant + qual), including design of surveys / scripts as well as analysis.
* excellent communication and collaboration skills, with the ability to work effectively across departments.
* experience operating at manager level, with line management a plus.
* experience in the restaurant or hospitality industry is a plus.
* proficiency in relevant software and tools for data analysis – i.e. power bi, advance excel.
our perks + quirks |
* a competitive annual salary.
* discretionary 20% bonus opportunity per year.
* wagamama food allowance.
* private healthcare.
* pension contribution.
* 25 days holiday + all bank holidays.
* various discount across retail, hospitality + leisure.
* internal progression opportunities | fully funded apprenticeship programmes to support your growth.
* kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure.
* family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay.
* financial wellbeing support | access to loans repaid through your salary for those ‘strapped for cash’ moments in life.
the wagamama way |
kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet.
three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds.
all we ask is for you to dish up what makes you different.
be you, be wagamama
wagamama is proudly part of disability confident.
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