Do you have a passion for public service? Would you like to make a difference to someone’s life? If so, we would like to hear from you. DWP help people lift themselves out of poverty and to stay out of poverty, through work, saving and support. This is a hugely important public service and our challenge is bigger than ever.
As part of Counter Fraud and Compliance and Debt (CFCD) you will be at the heart of DWP’s front line operations helping to change people’s lives and supporting CFCDs purpose of fighting fraud in the welfare system.
The successful candidate will be responsible for carrying out the following functions:
* To lead on the development and continuous improvement of the Enhanced Review Team (ERT) creating an environment to support the delivery of excellent, high-quality service and performance nationally across all Regions.
* Lead on gathering requirements for bespoke reporting products that will enable data to be analysed to provide insights for decision making.
* Promote our successful activity both internally and externally to deter and prevent further criminality.
* Evaluate requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition.
* Work closely with Product Owners and co-ordinate work with Business Improvement Teams / key stakeholders to identify Business as Usual (BAU).
* Support, inspire and empower the Regional Leadership Teams to lead their people and deliver ERT strategic and business objectives and priorities.
* Drive people engagement and excellent communications across ERT - setting high standards for people leadership.
* Work with stakeholders and technical leads to ensure business needs are translated into fit for purpose technical solutions.
* Prepare high level briefings and support senior leaders in breaking down complex technical information to enable decision making and updates for ministers, legal and committees.
* Work in alignment with the aims and purpose ERT delivery. Ensure all mandatory training is completed and kept up to date. Uphold the Civil Service Values in all aspects of work.
Due to the geographically dispersed nature of this team, this role will require travel and overnight stays.
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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .