Role: Drivers Mate / Drivers Assistant - Self Employed
Hours: Full Time and/or Weekends
Start Date: ASAP
Contract: Indefinite
Location: Collections & Deliveries across Aberdeen
OVERVIEW
We are seeking a reliable and hardworking Driver’s Mate / Driver’s Assistant to support our Delivery and Collection Team operations. You will assist the Delivery Driver with the loading, unloading, and transportation of goods, ensuring excellent customer service and safe handling of items. This role involves working with charity shops or retail white goods, such as furniture, electrical appliances, and household items.
Key Responsibilities
* Assist the driver with loading and unloading of deliveries and collections.
* Safely handle and transport furniture, appliances, and other goods.
* Provide excellent customer service when delivering to charity shops or customers.
* Ensure all items are delivered in good condition and placed as required.
* Navigate routes and assist with directions when needed.
* Help maintain a clean and safe vehicle and warehouse/storage areas.
* Follow health and safety procedures, including manual handling techniques.
* Complete basic paperwork and records for deliveries and collections.
* Assist in recycling or disposing of unwanted items as per company policies.
Key Requirements:
* UK Work Eligibility: All must have the Right to Work in the UK.
* Vetting: All applicants must hold or pass a Criminal Record Check.
* Navigation Skills: Ability to navigate effectively, using maps or GPS systems to plan routes and deliver goods efficiently.
* Customer Service: Strong communication and interpersonal skills to interact with donors, recipients, and team members professionally and courteously.
* Organisational Skills: Ability to manage collections, deliveries, and documentation, keeping track of schedules, inventory, and donations.
* Problem Solving: Ability to quickly resolve issues such as unexpected delays or changes in delivery/pickup plans.
* Physical Fitness: Ability to load, unload, and lift boxes or items (often requiring manual handling and heavy lifting).
* Time Management: Ability to prioritise tasks and meet deadlines, ensuring that collections and deliveries are completed on time.
Key Person Requirements:
* Reliability: Punctual and dependable, with a strong sense of responsibility to ensure goods are delivered and collected as scheduled.
* Trustworthy: Ability to handle donations and valuable items with care and honesty, ensuring all items are accounted for.
* Friendly and Approachable: A positive, friendly attitude towards donors, recipients, and colleagues.
* Team Player: Willing to work collaboratively with other staff members.
* Self-Motivated: Ability to work independently when needed, using initiative to manage your workload and handle challenges.
* Flexible: Willingness to adapt to changing schedules, tasks, and locations as required.
* Compassionate: A genuine interest in and a passion for supporting the community or those in need.
* Attention to Detail: Ensuring all items are accurately documented, handled carefully, and the vehicle is kept clean and well-organized.
* Flexibility: You must have full-time availability across the week, which will include weekend working.
Why Join Us?
Earn competitive compensation for each parcel delivered or collected, not just per drop, and benefit from highly subsidised van hire rates. With flexible start dates and exclusive routes tailored to you, enjoy consistent, multi-drop routes within local delivery areas. Receive thorough training and continuous support, working efficiently with optimised routes designed for maximum productivity. Get paid reliably on a monthly basis directly to your bank account, while securing long-term opportunities for sustained professional growth.
About Us
b-spokes is one of the largest independent delivery companies headquartered in the UK, specialising in last-mile deliveries across Scotland and the North of England. Our strategic partnerships extend to national and international brands. With a network spanning multiple managed operational sites and a comprehensive fleet of over 300+ vans, b-spokes is established as the go-to delivery service partner in the UK.
We embrace diversity in all its forms and are committed to creating an inclusive and supportive work environment where everyone feels respected, valued, and empowered to succeed.
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