Financial and Contractual Performance and Financial Reporting
Responsibility for PCN financial performance.
Produce an annual statement of Income and Expenditure for PCN auditors.
Provide quarterly financial reports to network practices.
Business Planning and PCN Strategy Development
Lead the development of a 5-year strategic plan.
Support change and monitor practice PCN DES performance.
Identify new income streams and new services.
Support, develop and evaluate strategic development of all services.
Apply for PCN development funds and resources and support the network to achieve its objectives.
Support PCN development nationally and advise the Clinical Director and member practices on initiatives, policy development, best practice, and funding streams.
Provide digital transformation leadership to the PCN, including production and implementation of a digital transformation strategy.
Meetings
Support all PCN meetings, lead and chair as required, ensure actions are completed and documents shared appropriately.
Act as PCN representative on countywide PCN Manager meetings and other relevant meetings with the ICB and other partners.
Act as point of contact for the Clinical Director and practices, screening communications and correspondence.
Encourage and foster effective working relationships between the PCN networks and other local healthcare networks.
Work with member practices to consolidate the network, promoting its ethos and values.
Attend county digital transformation meetings.
Bids/Contracts
Develop, sign off and respond to bids.
Review PCN service specifications, identify KPIs and key deliverables.
Prepare and present Business Cases to the PCN practices.
Work with member practices to ensure that all obligations under the agreement are met and network practices are fairly and equitably remunerated.
Oversee performance dashboards and support practices to implement remedial actions where needed.
Represent the interests of the network at contract meetings with other bodies such as the ICB.
Present data to member practices, PCN clinical leads, Clinical Director, and other stakeholders related to network performance.
HR/Workforce Planning
Lead and manage HR, performance, development, and appraisal of network staff with clinical support where required.
Manage workforce returns as required by NHS England/Gloucestershire ICB.
Lead on all PCN workforce planning and proposals for PCN.
Act as a line manager for relevant ARR roles.
Attend ARR staff team meetings as required.
Liaise with Practices about PCN-funded practice staff.
Communication and Engagement
Maintain effective and timely communication with network practices, clinical director, and network employees.
Communicate with network practices, ICB, and other stakeholders, and promote the identity and ethos of the network.
Communicate effectively with public groups, patients, and carers.
Enable and encourage sharing of good practice across the network.
Oversee alignment of digital options for service delivery across the PCN.
Digital Transformation
Identify opportunities for transformation activities, utilising access and Population Health Management data to tackle inequalities and supporting practices to deliver change, improving systems for enhancing patient care.
Link with the ICB and ICS teams within Gloucestershire, as well as NHSE regionally and nationally, to ensure the PCN maximises opportunities available for quality improvement and digital transformation to maximise funding and resources.
Plan, co-ordinate and directly support the delivery of transformation activity in general practice within the PCN with a view to improving patient access, quality and continuity of care, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
This job description is intended to be a guide to the scope and the responsibilities of the post and is not exhaustive. There may be other duties required of the post holder commensurate with the position as the PCN develops. The job description will be subject to regular review and amendments as necessary in consultation with the post holder.
Key Working Relationships
PCN Team
Clinical Director
Practice Managers
Lead GPs
Additional roles staff (Pharmacists, Pharmacy Technicians, Care Coordinators, Social prescribers, Mental Health Practitioners)
Other network employees
ICS colleagues: Primary Care Contracting Team, Integrated Community Teams, Integrated Locality Partnership, Care Homes, Other Primary Care Networks, Forest of Dean District Council/Publica (Social Prescribing Service)
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