GLL is looking for a Flexible General Assistant to join the team at the National Cycling Centre. You'll be involved in key aspects of the operational services across all areas of the centre including fitness and sales. If you have the passion to deliver excellent customer service in a leisure environment, there's never been a more exciting time to join us. Flexible General Assistants will thrive in a busy environment and will be unfazed by the variety of the role. The role is varied and could involve anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to provide an exceptional experience for our customers. Ideally, you’ll be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality, and reliability are just as important as integrity, a can-do attitude, and a real focus on customer service. Passion and personality will stand you in good stead too What you need: A can-do attitude A real focus on customer service Passion and personality Knowledge of health and safety Be a great team player What you’ll do: Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful, and professional operational service. Prepare areas and equipment for events/activities as appropriate. Carry out routine monitoring and non-specialist/basic maintenance of equipment and fittings as required, bringing any faults or major repairs to the attention of the Supervisor/Manager in line with company procedures. Ensure efficient and effective control of the day-to-day operations and service of events/activities, maintaining security, cleanliness, customer supervision, and equipment checks. Ensure that all equipment is used in a manner consistent with safe working practice. Ensure that equipment is fit for purpose prior to customer use. Maintain excellent standards of cleanliness at all times. Promote the facility positively to retain existing customers, encourage greater participation, and introduce new users to the stadium. As a charitable social enterprise owned by its staff, GLL offers a range of benefits for its employees: A values-driven organisation Learning & development to support career development Good pension schemes Discounted gym membership for you and your partner A flexible position Industry-leading rates of pay Opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our ski chalets in Bulgaria Health assurance Career pathways, professional development, including training with practical and theory elements Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, providing a wide range of possibilities and opportunities for you. We offer flexible and part-time working options to ensure your job works for you. Subject to vacancies, you may choose a contractual commitment and a regular work schedule or the freedom of flexible hours. If you are looking for a regular number of hours and are flexible to meet the needs of a 7 day a week service, a full-time or part-time permanent contract might be the right choice for you. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are an Investors in People Silver Award employer. However you choose to work with us, you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.