Job summary Daisy Ward is a 21 bedded ward providing care for both elective and acute surgical admissions, and Procedure Unit is a 16 bedded Day Surgery unit. We are seeking an enthusiastic, hard-working, flexible individual to assist us in providing the best service at all times, if you think you have these qualities then we look forward to welcoming you to our team.Applicants will need excellent communication skills and experience of dealing with the general public and will need to have good IT skills. The main duties will include answering the telephone, communicating with the nursing team, booking appointments and updating the patient system. Previous experience in a hospital environment would be an advantage. You will need to be a team player and be able to work unsupervised. You will need to have good communication skills, be highly organised and able to work under pressure.This is a job share role. The days of work will be Wednesday and Thursday 7:00-15:00 and alternate Fridays 7:00-15:00. You must be flexible to provide cover when the other ward clerk is on annual leave. Main duties of the job Administration and Process Control : Ensure smooth application and control of all administration, clerical, and computer processes. Effective Communication : Provide effective communication to both patients and staff to enhance patient care. Information Management : Record, restore, and supply information using a paper-based filing system (alphabetical or numerical). Document Preparation : Prepare, print, save, and store documents and letters using a computerised system. Accurate Record-Keeping : Accurately record patient attendances on the hospitals computer system PAS, including inpatients, day cases, and ward attenders. About us We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area. In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet. We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community. Date posted 20 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum pro rata Contract Permanent Working pattern Part-time, Job share Reference number 176-S-6894874 Job locations Hinchingbrooke Hospital Hinchingbrooke Park, Huntingdon PE29 6NT Job description Job responsibilities If you are interested in this post then please ensure that you have read the full job description that is attached to this vacancy Job description Job responsibilities If you are interested in this post then please ensure that you have read the full job description that is attached to this vacancy Person Specification Education and Qualifications Essential Good standard of literacy and numeracy Desirable NVQ in administration Experience Essential Ward Clerk/Receptionist experience Knowledge Essential Competent in the use of Microsoft office - Word, excel and outlook Desirable Competent in Etrack, Careflow and Theatreman systems Key Skills Essential Communication skills Organised and able to manage time effectively Effective prioritisation Ability to work independently and as part of a team Able to embrace change Other Essential Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs Able to demonstrate behaviours consistent with the Trusts Values and Behaviours Professional appearance & behaviour Good previous attendance record Satisfactory enhanced DBS check against vulnerable groups barred lists Person Specification Education and Qualifications Essential Good standard of literacy and numeracy Desirable NVQ in administration Experience Essential Ward Clerk/Receptionist experience Knowledge Essential Competent in the use of Microsoft office - Word, excel and outlook Desirable Competent in Etrack, Careflow and Theatreman systems Key Skills Essential Communication skills Organised and able to manage time effectively Effective prioritisation Ability to work independently and as part of a team Able to embrace change Other Essential Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs Able to demonstrate behaviours consistent with the Trusts Values and Behaviours Professional appearance & behaviour Good previous attendance record Satisfactory enhanced DBS check against vulnerable groups barred lists Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name North West Anglia NHS Foundation Trust Address Hinchingbrooke Hospital Hinchingbrooke Park, Huntingdon PE29 6NT Employer's website https://www.nwangliaft.nhs.uk/ (Opens in a new tab)