4Recruitment Services are seeking a senior Housing Support Team Leader to assist our client based in High Wycombe. The clients customers are predominantly single homeless aged between 18 – 60 years and may have support needs including mental health, physical health, substance misuse, offending.This role will include case management, mentoring colleagues, running the group activities and engagement with external agencies.You will work collaboratively as part of a team to deliver an outstanding service and a range of practical and emotional asset-based approaches to support. With a real focus on customer engagement and co production within the service, you will link customers with external services to offer a comprehensive engagement offer tailored to their needs. The role will also include carrying a small caseload of our more complex customers ensuring high quality, asset-based support.The working hours are 37.5 hour per week mixture of shifts (9:00am – 5pm / 7:15am – 3:15pm / 1:30pm – 9:30pm) This role includes working some weekends. DUTIES AND RESPONSIBILITIES INCLUDE:
1. Support and provide guidance to team members around your specialism - this could include coaching, upskilling or mentoring other colleagues
2. Provide specialist advice for colleagues through structured guidance to meet targets in support planning, delivery, safeguarding, risk assessments or other intervention