Job summary The Liverpool Heart & Chest Hospital have an exciting opportunity for an Apprentice Personal Assistant to work within with the Executive Office Team. The post holder will gain diverse administration experience andwill be given support and time to complete a Level 3 Business Administrator Apprenticeship. The ideal candidate would be hard working with a desire to develop into a role within the NHS. Main duties of the job o Provide PA support to the Executive and Non-Executive Director team, undertaking diary management and secretarial support to meetings. o Greeting visitors that call at the Executive Office and directing them as required. o Prepare reports and presentation material. o Interact professionally with both internal and external colleagues. o Provide secretarial support to the Daily Safety Huddle led by the Chief Executive Officer/Director of Nursing, Safety & Quality and other ad hoc project groups. o Sorting and management of post. o Checking and ordering stationery stock. o Answering telephone calls and relaying messages efficiently and effectively and exercising judgement in redirecting responses where appropriate. o Implementing processes for forward planning, ie bring forward system and alerts for meeting deadlines and targets. o Typing I production of documents and template preparation. o Record, transcribe and distribute minutes of meetings in line with the department's key performance indicators. o Safeguarding and ensuring confidentiality of all documentation particularly Board / Committee papers, patient case notes and commercially sensitive information. o Raising and receipting invoices. o Co-ordination of travel arrangements, conference booking, events and meetings o Covering for colleagues during periods of annual leave / sickness About us As the largest single site specialist heart and chest hospital in the UK, we, at Liverpool Heart and Chest Hospital, have a clear vision 'to be the best cardiothoracic integrated healthcare organisation'. We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine both in the hospital and out in the community. We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics. Our reputation for strong performance is important in delivering the best care for our patients and high quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and our encouragement of flexible working in a variety of forms. Please visit our website - https://www.lhch.nhs.uk/ Please follow this link for a tour of our site - https://bit.ly/36ylsoq Date posted 19 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Fixed term Duration 22 months Working pattern Full-time Reference number 410-COR-7005254 Job locations Liverpool Heart & Chest Hospital Thomas Drive Liverpool L14 3PE Job description Job responsibilities The post holder will provide secretarial and administrative support to the overall Executive administration function of the Executive Office. The successful applicant will be required to have a professional and flexible approach, be able to prioritise and manage their workload and respond positively. Job description Job responsibilities The post holder will provide secretarial and administrative support to the overall Executive administration function of the Executive Office. The successful applicant will be required to have a professional and flexible approach, be able to prioritise and manage their workload and respond positively. Person Specification Qualifications & Education Essential Knowledge of Microsoft Office and IT Skills (RSA 2, NVQ Level 2 or equivalent) GCSE in Maths and English, grade A-C or 4 and above Knowledge & Experience Essential Experience with dealing with a range of enquiries - face to face, by telephone and by email Desirable Conversant with secretarial procedures / administrative practice Previous NHS secretarial / office experience / diary management Able to use suite of software and advanced key board skills Skills & Abilities Essential Able to organise own tasks efficiently, prioritise workload and meet deadlines Excellent organisational and time management skills Attention to detail and able to concentrate and quality check work Friendly, confident and personable Excellent communication and interpersonal skills Able to work on own initiative Ability to work as part of a team Ability to maintain confidentiality and discretion Desirable Ability to transcribe minutes Able to arrange meetings for a number of people Person Specification Qualifications & Education Essential Knowledge of Microsoft Office and IT Skills (RSA 2, NVQ Level 2 or equivalent) GCSE in Maths and English, grade A-C or 4 and above Knowledge & Experience Essential Experience with dealing with a range of enquiries - face to face, by telephone and by email Desirable Conversant with secretarial procedures / administrative practice Previous NHS secretarial / office experience / diary management Able to use suite of software and advanced key board skills Skills & Abilities Essential Able to organise own tasks efficiently, prioritise workload and meet deadlines Excellent organisational and time management skills Attention to detail and able to concentrate and quality check work Friendly, confident and personable Excellent communication and interpersonal skills Able to work on own initiative Ability to work as part of a team Ability to maintain confidentiality and discretion Desirable Ability to transcribe minutes Able to arrange meetings for a number of people Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Liverpool Heart and Chest Hospital Address Liverpool Heart & Chest Hospital Thomas Drive Liverpool L14 3PE Employer's website https://www.lhch.nhs.uk/ (Opens in a new tab)