Job summary Here at the Mid Yorkshire Teaching NHS Trust an exciting opportunity has arisen for a Clinical Support Worker to become a key role within our CT department here at Radiology. We require someone who has excellent organisational and interpersonal skills and who can continuously improve themselves and help others to do so within our department. The successful candidate will be able to demonstrate good team membership skills have the ability to act diplomatically in sensitive situations involving patients or staff, be punctual and be able to follow instructions accurately. We are a 4-site trust and as part of your role you will be required to work across all 4 sites on a rota basis covering, Days, Nights, Weekends and Bank holidays. (Pinderfields, Pontefract, Dewsbury and Wakefield Community Diagnostic Centre). The Mid Yorkshire Hospitals NHS Trust has excellent travel links to Leeds, Sheffield, Doncaster and Bradford. We are close to both the M1 and the M62. If you would like to attend for an informal chat or a look round, please contact either Sara Potter, Kristian Fairclough or Sarah Hanson on 01924 542571. Main duties of the job To work as a member of the team delivering high quality service within Radiology. To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures. To undertake administrative and patient care duties to enable a patient focussed service. The post holder is required to rotate across administrative and patient care functions. The post holder is required to keep confidential all information and documentation relating to either a patient, a member of staff or service business, which he/she comes into contact with. All staff are expected to respect the requirements of the Data Protection Act 1998, as this incorporates the need for a high standard of data quality, confidentiality and information security. About us We are an acute trust caring for over half a million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Date posted 17 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time Reference number C9377-FCS5073 Job locations Pinderfields Hospital Aberford Road Wakefield West Yorkshire WF1 4DG Dewsbury and District Hospital Halifax Road Dewsbury WF13 4HS Pontefract General Infirmary Friarwood Lane Pontefract WF8 1PL Wakefield Community Diagnostic Centre Wakefield WF2 9SD Job description Job responsibilities To assist the Radiologist, radiographers and other staff in providing a comprehensive efficient service. The post holder will adhere to moving and handling policies to ensure that patients come to no harm. The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required. The post holder will help position the patient as appropriate to the procedure to be undertaken. The post holder will undertake observation of patients recording observations within the patient records and reporting concerns to the radiographers or medical staff as appropriate. To assist in patient care, for example to act as a chaperone and to provide care/comfort as required. To assist, if required, radiographic and nursing colleagues when undertaking interventional procedures. The post holder will help prepare the room for the patients examination including filling the automatic injector under supervision. The post holder will adhere to control of infection policies in support of patients with known infection. The post holder will ensure that the environment and equipment is fit for purpose in order to reduce the incidence of hospital acquired infection. The post holder will undergo training for intravenous access and assist in the administration of contrast agents where appropriate. Privacy and dignity. Patient experience. Core working hours will include some evenings and weekend working. Job description Job responsibilities To assist the Radiologist, radiographers and other staff in providing a comprehensive efficient service. The post holder will adhere to moving and handling policies to ensure that patients come to no harm. The post holder will ensure that patients are appropriately dressed for their procedure and assist the patient in dressing and undressing as required. The post holder will help position the patient as appropriate to the procedure to be undertaken. The post holder will undertake observation of patients recording observations within the patient records and reporting concerns to the radiographers or medical staff as appropriate. To assist in patient care, for example to act as a chaperone and to provide care/comfort as required. To assist, if required, radiographic and nursing colleagues when undertaking interventional procedures. The post holder will help prepare the room for the patients examination including filling the automatic injector under supervision. The post holder will adhere to control of infection policies in support of patients with known infection. The post holder will ensure that the environment and equipment is fit for purpose in order to reduce the incidence of hospital acquired infection. The post holder will undergo training for intravenous access and assist in the administration of contrast agents where appropriate. Privacy and dignity. Patient experience. Core working hours will include some evenings and weekend working. Person Specification Qualifications Essential Level 2 in numeracy and literacy (or equivalent) Completed Care Certificate evidence of both theory and all practical elements of the skills for health 15 standards Level 3 Health related qualification or For existing Mid Yorkshire staff evidence of Band 2 competency booklet completed. Any new employees who can evidence competency of core skills of the Band 3 JD Desirable Any further qualifications and training relevant to the post Experience with NHS digital systems Experience Essential Basic computer skills. Experience of carrying out a wide range of duties. Desirable Hospital or nursing-based work. Experience of appointment making. Experience of working with ill/infirm people. Experience of reception work. I.V. cannulation skills. Knowledge and Awareness Essential Experience of working in a health and social care/administration setting in a band 2 or equivalent role. Evidence of using ones own initiative. Awareness of risks, identifying them and alerting appropriate personnel. Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public. Ability to take instruction from professional colleagues. Able to work without direct supervision when required. Desirable Understanding of patient confidentiality. Awareness of health and safety issues Awareness of moving and Handling issues Familiarity with computer system used for Radiology. Able to undertake delegated paperwork tasks for the Team leader/Radiology service manager. Experience of dealing with peaks and troughs of workload, including periods of heavy demand Skills and abilities Desirable IT skills and qualifications. Behavioural and Personal Attributes Essential A willingness to abide by the Trusts Equality and Diversity Policy. A willingness to abide by the Trusts Health and Safety Policy. Clean and tidy appearance. Able to fulfil all physical aspects of the role including manoeuvring trolleys and beds. Able to assist frail and ill patients. Ability to fit into existing team, diplomacy, punctuality. High standards of commitment and motivation with a caring, sympathetic approach to patients. Well organised and able to follow instructions accurately. Awareness of own limitations. Desirable Ability to work under moderate pressure. Ability to multitask. Adaptable to changing environment. Person Specification Qualifications Essential Level 2 in numeracy and literacy (or equivalent) Completed Care Certificate evidence of both theory and all practical elements of the skills for health 15 standards Level 3 Health related qualification or For existing Mid Yorkshire staff evidence of Band 2 competency booklet completed. Any new employees who can evidence competency of core skills of the Band 3 JD Desirable Any further qualifications and training relevant to the post Experience with NHS digital systems Experience Essential Basic computer skills. Experience of carrying out a wide range of duties. Desirable Hospital or nursing-based work. Experience of appointment making. Experience of working with ill/infirm people. Experience of reception work. I.V. cannulation skills. Knowledge and Awareness Essential Experience of working in a health and social care/administration setting in a band 2 or equivalent role. Evidence of using ones own initiative. Awareness of risks, identifying them and alerting appropriate personnel. Able to communicate clearly and concisely over the phone and face to face with all grades of staff and members of the public. Ability to take instruction from professional colleagues. Able to work without direct supervision when required. Desirable Understanding of patient confidentiality. Awareness of health and safety issues Awareness of moving and Handling issues Familiarity with computer system used for Radiology. Able to undertake delegated paperwork tasks for the Team leader/Radiology service manager. Experience of dealing with peaks and troughs of workload, including periods of heavy demand Skills and abilities Desirable IT skills and qualifications. Behavioural and Personal Attributes Essential A willingness to abide by the Trusts Equality and Diversity Policy. A willingness to abide by the Trusts Health and Safety Policy. Clean and tidy appearance. Able to fulfil all physical aspects of the role including manoeuvring trolleys and beds. Able to assist frail and ill patients. Ability to fit into existing team, diplomacy, punctuality. High standards of commitment and motivation with a caring, sympathetic approach to patients. Well organised and able to follow instructions accurately. Awareness of own limitations. Desirable Ability to work under moderate pressure. Ability to multitask. Adaptable to changing environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Mid Yorkshire Teaching NHS Trust Address Pinderfields Hospital Aberford Road Wakefield West Yorkshire WF1 4DG Employer's website https://www.midyorks.nhs.uk/ (Opens in a new tab)